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Sysnet
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Trainee Engineer

Trainee Engineer

Sysnet

0 - 1 years

2 - 3 Lacs

bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

windows os computer hardware lan antivirus troubleshooting ms office it operations desktop support technical support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Desktop Trainee Engineer

Department:

IT Support / Field Services

Location:

Bengaluru

Experience:

Fresher / Up to 1 year

Qualification:

Diploma / B.E. / B.Tech (Computer Science, IT, Electronics) or any Graduate with Hardware & Networking knowledge

Job Summary:

The Desktop Trainee Engineer will be responsible for providing first-level technical support to end-users. The role involves troubleshooting desktop, laptop, and peripheral-related issues, performing basic installations, and ensuring smooth IT operations under the guidance of senior engineers.

Assist in installation, configuration, and troubleshooting of

desktops, laptops, and printers

Provide support for

operating systems, MS Office, and standard software applications

Handle

network connectivity issues

(LAN/Wi-Fi).

Perform

basic hardware replacement

such as RAM, HDD, keyboard, or screen.

Coordinate with senior engineers or L2/L3 teams for unresolved issues.

Maintain records of IT assets and update ticketing tools with incident status.

Support users with

email configuration, antivirus updates, and system performance checks

Ensure adherence to company IT policies and escalation procedures.

Skills Required:

Basic understanding of computer hardware and networking.

Knowledge of Windows OS, MS Office, and common applications.

Good problem-solving and communication skills.

Eagerness to learn and grow in IT infrastructure support.

Ability to work under supervision and follow instructions.

Key Competencies:

Customer Service Orientation

Time Management

Analytical Thinking

Team Collaboration

Willingness to work in shifts or field environment

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Sysnet

Information Technology, Security, Compliance

London

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Trainee Engineer

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Job Title:

Department:

Location:

Experience:

Qualification:

Job Summary:

desktops, laptops, and printers

operating systems, MS Office, and standard software applications

network connectivity issues

basic hardware replacement

email configuration, antivirus updates, and system performance checks

Skills Required:

Key Competencies:

More Jobs at Sysnet