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Home
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The Hackett Group
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Trainee- Account Coordinator

Trainee- Account Coordinator

The Hackett Group

2 - 4 years

2 - 4 Lacs

Hyderabad Telangana India

Posted:2 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities
Understand the values and vision of the organization and align the activities accordingly
Protect the Intellectual Property
Adhere to all the policies and procedures
Work with other functions to collect or provide relevant data within the framework provided
Contribution Goals:

Support Sales Operations team by preparing Functional dashboards, Opportunity Pipeline reports based on CRM tool like Salesforce
Ensure strong levels of client engagement, expressed in terms of quantifiable metrics
Support overall program growth and development by timely delivery, consistent communication and commitment

Support for Business Development:

Support the Sales operations team by maintaining accurate and current opportunities list
Client usage reporting (monthly or quarterly)

Client Delivery Management
:

Send CPE credits following webcast events
Content updates in Advisory IP Management Tool
Support monitoring of the Advisory Helpdesk
Remain current and knowledgeable on all Advisory program offerings and Advisor staff competencies to align Advisory resources with client needs

Relationship Management
:

Be viewed as an expert in balancing workload and prioritization
Develop effective written communications on a consistent basis
Work collaboratively with the Sales Operations team, ask appropriate questions, seek proper understanding
Achieve proficiency in Client Relationship Management tools (Salesforce)

Business / Personal Management:

Maintain compliance with all firm policies and procedures (e.g. time reporting, PMP Processes)
Execute on professional development goals (e.g. skills development, capability expansion)
Achieve mastery in problem solving and troubleshooting skills
Regularly seeks and contributes expertise/insight within the Sales Operations team, facilitating exchange of ideas and application of best practices

Essential Skills
JobMust be an MBA from a Business school of repute with Sales / Marketing as a major
Excellent written and verbal communication skills are essential
Must be proficient in Microsoft Office skills with mastery in Excel (advanced)
Must be adept in making client level presentations (oral & written)
Must be dynamic, flexible and possess perseverance skills
Must have willingness and aptitude towards client relationship management
Knowledge of Power BI with hands-on experience
Knowledge of Salesforce CRM will be an added advantage
PersonalShould have an understanding of business objectives and organization structure
The candidate must have strong work ethics andtrustworthiness
The candidate should possess attention to detail and also maintain confidentiality and integrity
Must be highly collaborative and be a team player with commitment to excellence

Preferred Skills
JobShould have knowledge in client relationship management, Reporting/Dashboards or related industry
Self-motivated, fast learner with the ability to operate independently
PersonalAbility to work under pressure to achieve the multiple daily deadlines for client deliverables with a mature approach

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