Trading Operations Specialist (customer care)

As a Trading Operations Specialist (Customer Care) in Bengaluru, your role will involve managing day-to-day trading operations to ensure process efficiency. You will be responsible for conducting data analysis to support trading decisions and handling customer inquiries professionally and in a timely manner. Additionally, you will coordinate with finance and operations teams, resolve issues, and foster strong customer relationships to enhance service quality. Key Responsibilities: - Manage day-to-day trading operations - Conduct data analysis to support trading decisions - Handle customer inquiries professionally and in a timely manner - Coordinate with finance and operations teams - Resolve issues and foster strong customer relationships Qualifications Required: - Proficiency in Trading Operations and Trading processes - Strong Analytical Skills relevant to data review and decision-making - Foundational knowledge of Finance for trade-related workflows - Exceptional Communication skills to effectively address customer inquiries and collaborate with teams - Ability to work with attention to detail and manage responsibilities independently - Bachelor's degree in Business, Finance, or a related field is preferred - Experience in trading or customer service roles is advantageous,