Job
Description
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers As a Manager in Investment Middle Office Service (IMOS), you will manage the day-to-day operations of post-trade activities for clients including instruction capture, trade matching, confirmation, settlement, claims management, reconciliations. IMOS RECONCILIATIONS provides reconciliation services covering the following Cash Reconciliations at Client Account, Client to Custody and Fund Account and Middle Office Book of Records Asset Reconciliations at Client Account, Client to Custody and Fund Account and Middle Office Book of Records Other Reconciliations by Asset Class, stand-alone and bespoke reconciliations supporting regulatory client or product requirements. Job responsibilities Lead a team of Reconciliations specialists - promoting an inclusive environment, providing coaching and monitoring performance based on clear objectives, goals and targets Perform balance and transactional reconciliation of client records against street (custody / transfer agency/ brokers) from providing root cause analysis to resolving exceptions Completes operational balancing and reconciliations and identification of breaks. Performs routine inquiries and research from the stakeholders. Completes Regular and Ad hoc reporting required from the process. Participates with systems testing or enhancements and participates in various projects/initiatives - BAU or non-BAU. Partner with various global teams (internal and external) to resolve exceptions and trade issues Client facing teams to communicate and resolve client issues; Broker/custodians and other relevant parties to meet settlement and market cut-offs; Technology to report and solution system bugs/incidents Manage new business initiatives from clients to support the business expansion opportunities Lead and support global and local projects on digital solutions, system enhancements, and market rule changes Required qualifications, capabilities and skills Knowledge of financial products such as Equities, Fixed Income, FX, Collateral, Derivatives, Money Market, Cash Products Demonstrated leadership abilities and team oriented individual with strong people management skills Ability to work collaboratively and develop strong partnerships with cross functional teams Strong verbal and written communication skills Ability to proactively identify risks and escalate issues, undertaking the investigation required with the goal of resolving issues Strong analytical and problem solving skills with the initiative to drive change and enhance controls Ability to thrive in a changing work environment Preferred qualifications, capabilities and skills Prior knowledge of the trade lifecycle, fund accounting and/or experience supporting trade business Self-starter who works in a fast paced, results driven environment with excellent multitasking and prioritization skills Good working knowledge of Excel, PowerPoint and Word Experience in automation tools such as Alteryx, Tableau, UiPath, Xceptor, Instabase
