TOURISM EXECUTIVE

Company Description

At Cinderella Travel & Tours, we’re more than just a travel agency; we’re your travel partner. As a certified International Travel Agency (ITA), we assist people across Africa and beyond in exploring the world with confidence. From booking flights to creating custom tour packages and handling visas, we take care of every detail so you can enjoy your journey. We work closely with trusted airlines like Ethiopian Airlines, offering great deals and unbeatable fares. Whether for business trips, vacations, or relocation abroad, our team ensures a smooth, simple, and memorable experience.

Role Description

This is a full-time on-site role located in Africa for a Tourism Executive. The Tourism Executive will be responsible for planning and selling transportation, accommodations, insurance, and other travel services. They will also be responsible for cooperating with clients to determine their needs and advising them on appropriate destinations, modes of transportation, travel dates, costs, and accommodations. Further tasks include dealing with occurring travel problems, complaints, or refunds and attending travel seminars to remain updated with tourism trends.

Qualifications

• Excellent planning and selling skills
• Proficiency in client cooperation and advisory skills
• Problem-solving abilities for handling travel issues and complaints
• Strong communication and customer service skills
• Familiarity with travel software and booking systems
• Knowledge of international travel regulations and procedures
• Experience and understanding of the tourism industry
• Bachelor’s degree in Hospitality, Travel, Tourism, Business or relevant field