Job Title: Semi Voice Process Business Associate Process: VI CBO Wcom Location: Perungudi, Chennai (Work from Office) Department: Customer Support Employment Type: Full-Time Job Summary: We are hiring Business Associates for a Semi Voice Process (50% Voice / 50% Email & Chat Support) to support our VI CBO Wcom process. The ideal candidate must have strong communication skills in English and a customer-centric attitude with a minimum of 1 year of experience in customer service. Key Responsibilities: Handle customer queries through both voice calls and non-voice (email/chat) channels. Provide accurate and timely resolutions to customer issues. Maintain professionalism and empathy while dealing with customers. Ensure adherence to process compliance and customer service quality standards. Document interactions and escalate issues when necessary. Eligibility Criteria: Qualification: Graduation is mandatory (in any stream). Experience: Minimum 1 year in a customer support/service role (voice or non-voice). Communication Skills: Good command over English is essential. Fluency in regional languages will determine salary brackets (see below). Language Preference & Salary Details: Language Proficiency Take-Home Salary Range () Tamil or Telugu 15,000 – 18,000 Hindi & Kannada Up to 22,000 Malayalam Up to 21,000 Job Details: Shift Timings: Rotational shifts (including weekends and holidays) Work Days: 6 days working with 1 rotational week off Work Location: Perungudi, Chennai (Work from Office only) Interview Mode: Telephonic interviews available for candidates speaking Hindi, Malayalam, or Kannada Other Benefits: Provident Fund (PF) and ESI as per statutory norms Health Insurance benefits available after 6 months of joining Great opportunity to work with a leading telecom client in a customer-focused role
About the job: Key Responsibilities: 1. Set a professional and welcoming tone to ensure a positive first impression of the organization. 2. Greet and assist visitors at the front desk by providing accurate information and directions. 3. Handle all inquiries received via phone, walk-ins, website, stores, examination centers, and other channels with professionalism and clarity. 4. Engage with potential students and proactively follow up to guide them through the enrollment process. 5. Accurately record all customer inquiries in the CRM system for proper tracking and follow-up. 6. Understand individual needs and provide detailed, accurate information about available courses to support enrollment decisions. 7. Maintain a tidy and presentable reception area, ensuring all necessary materials and stationery are available. 8. Collaborate with senior counselors, educators, students, and parents to plan and execute school-related programs and events. 9. Serve as the initial point of contact for resolving teacher and student concerns, following escalation protocols to ensure timely resolution. 10. Meet revenue and sales targets related to student enrollments. 11. Support and contribute to upholding the school's vision and values. 12. Provide monthly updates to management on progress and performance. 13. Prepare and share reports related to student enrollments, fee collections, course details, and instrument purchases. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Chennai only Salary: ₹ 2,00,000 - 3,00,000 /year Experience: 1 year(s) Deadline: 2025-07-30 23:59:59 Skills required: Counseling Other Requirements: Experience : 0 to 1 Years About Company: Touchmark is an agency that's forward-thinking, believing in the transformative power of collaboration. We offer full-service IT consulting, digital marketing, and software development services. Our team is passionate about digging into business challenges more profoundly and crafting innovative solutions for success; we believe collaboration unlocks new possibilities and delivers remarkable outcomes.
Job Title: Semi Voice Process Business Associate Process: VI CBO Wcom Location: Perungudi, Chennai (Work from Office) Department: Customer Support Employment Type: Full-Time Job Summary: We are hiring Business Associates for a Semi Voice Process (50% Voice / 50% Email & Chat Support) to support our VI CBO Wcom process. The ideal candidate must have strong communication skills in English and a customer-centric attitude with a minimum of 1 year of experience in customer service. Key Responsibilities: Handle customer queries through both voice calls and non-voice (email/chat) channels. Provide accurate and timely resolutions to customer issues. Maintain professionalism and empathy while dealing with customers. Ensure adherence to process compliance and customer service quality standards. Document interactions and escalate issues when necessary. Eligibility Criteria: Qualification: Graduation is mandatory (in any stream). Experience: Minimum 1 year in a customer support/service role (voice or non-voice). Communication Skills: Good command over English is essential. Fluency in regional languages will determine salary brackets (see below). Language Preference & Salary Details: Language Proficiency Take-Home Salary Range () Tamil or Telugu 15,000 – 18,000 Hindi & Kannada Up to 22,000 Malayalam Up to 21,000 Job Details: Shift Timings: Rotational shifts (including weekends and holidays) Work Days: 6 days working with 1 rotational week off Work Location: Perungudi, Chennai (Work from Office only) Interview Mode: Telephonic interviews available for candidates speaking Hindi, Malayalam, or Kannada Other Benefits: Provident Fund (PF) and ESI as per statutory norms Health Insurance benefits available after 6 months of joining Great opportunity to work with a leading telecom client in a customer-focused role
1.New to bank acquisition of high end current accounts through open market lead generation and closure of target CASA in a month Adherence to Bank policies and guidelines such as KYC & AML 2.Ensure successful onboarding of customer for a smooth transition to branch banking team. 3.Activation of customer Ensure that customer maintains required balances & starts transactions in his accounts (within M1 & Q1), 80% of customers to maintain specified AQB, 75% penetration of internet banking, 50% penetration of DSB. 4.Activities for lead generation 5.Cross sell – Lead generation/ basic enquiry, liaising with Branch Manager & product teams to offer right business solutions to the customerRole & responsibilities Preferred candidate profile
1.New to bank acquisition of high end current accounts through open market lead generation and closure of target CASA in a month Adherence to Bank policies and guidelines such as KYC & AML 2.Ensure successful onboarding of customer for a smooth transition to branch banking team. 3.Activation of customer Ensure that customer maintains required balances & starts transactions in his accounts (within M1 & Q1), 80% of customers to maintain specified AQB, 75% penetration of internet banking, 50% penetration of DSB. 4.Activities for lead generation 5.Cross sell – Lead generation/ basic enquiry, liaising with Branch Manager & product teams to offer right business solutions to the customerRole & responsibilities Preferred candidate profile
Immediate Hiring for Telecalling Specialist (No's 50) Designation : Executive, Sr Executive & Assistant Manager Qualification : Diploma or Any Degree Experience : 1 to 5 years Preferred : Telecalling in Real-estate, Banking, BPO, Just Dial, Byjus. Salary : 18k to 30k Employee Benefits : PF ESI Incentives Work Location : (Aynavaram, Guduvancheri, Iyyappathangal, Kelambakkam, Kundrathur, Kovilambakkam, Madapakkam, OMR, Pallavaram, Padapai, Perambur, Perumbakkam, Poonamallee, Semmancheri, Sholinganallur, Tambaram, Thalambur, Thiruvanmiyur, Vandalur) Working Days : Monday to Sunday (Tuesday Week off) Work Timings : 9:30 AM to 7:00 PM Interested candidates share your resume on WhatsApp : 9962377503 HR Saravanan Roles and Responsibilities : Good communication skills Basic System knowledge is required Call and follow up with leads to promote our projects Handle inbound enquiries and explain project details Fix and coordinate site visits with the sales team Maintain lead records in CRM and update status Achieve daily/weekly targets (calls, visits, conversions) Share reports with the sales manager Coordinate with the marketing and field sales teams Stay updated on market trends and competitor projects Build rapport and ensure customer satisfaction
Interact with walk-in customers and understand their requirements Conduct sales pitches and model house demonstrations Explain project features, layouts, and miniatures effectively Maintain strong follow-up with potential clients to close deals Coordinate with internal teams to ensure smooth sales operations Achieve monthly and quarterly sales targets
Experience: Can go to even 10 to 12 yrs Relevant Experience: 8 yrs (Must) Notice Period: Shorter Notice (Preferable) Location: Chennai (Preferable) Roles and Responsibilities Implementation of ServiceNow Modules, administration, improvement and support of latest ServiceNow platform. Perform all aspects of Platform Administration, Design, Development and implementation of ServiceNow. Perform minor and major enhancements requests to a clients ServiceNow instance(s), including changes to the user interface, system properties, foundation data, existing workflows. Extensive experience of working with ServiceNow glide objects such as GlideRecords, GlideSystem, GlideAggregate, GlideAjax etc. Facilitate roll out of new applications and modules in ServiceNow Identify system deficiencies, recommend solutions as a trusted advisor to clients Perform ServiceNow upgrade administration assistance to ensure clients leverage of the latest releases of the ServiceNow application ensuring implementation occurs in a timely manner with minimal or no disruption to client IT operations Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible Ensure tool configuration consistency across development, testing and production environments Experience analyzing the issue, estimating the efforts and proposing solutions or prototyping. Rigorously follow ServiceNow development best practices. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Requirements: Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas
We are looking for dynamic and result-driven Inside Sales and Sales Managers to join our growing team. The ideal candidate will be responsible for generating new business opportunities, nurturing client relationships, and achieving revenue targets through consultative sales approaches. Key Responsibilities: Identify and qualify potential leads through cold calling, email campaigns, and networking. Manage the entire sales cycle from lead generation to closure. Build and maintain strong, long-lasting customer relationships. Understand customer needs and propose relevant solutions or products. Collaborate with marketing and operations teams to ensure customer satisfaction. Prepare and deliver compelling sales presentations and proposals. Maintain and update CRM with accurate lead and sales data. Achieve monthly and quarterly sales targets. Coach and guide junior sales executives (for Manager role
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