Title Any Graduate Fresher

The position is based in Surat and is a Full-Time role with working hours from 09:30 AM to 06:30 PM, Monday to Saturday. We are looking for Any Graduate Fresher to join our team with a salary range of 12,000 to 15,000 per month, which may vary based on experience and skillset. The probation period for this role is 3 months. As a part of this role, your key responsibilities will include: Customer Coordination: You will be responsible for communicating with clients regarding policy servicing, queries, claim documentation, and follow-ups. Ensuring timely responses and resolutions to client issues related to policies and claims, while maintaining strong client relationships through professional and proactive communication. Sales Team Coordination: Supporting the sales team with documentation for policy issuance, endorsements, and renewals. Providing updates on claim status, underwriting requirements, or pending documentation. Ensuring policy accuracy and smooth processing from the backend. Insurance Company Coordination: Liaising with insurance company representatives for claim processing, underwriting clarifications, and follow-ups. Handling escalations, documentation gaps, and monitoring TAT for faster resolution. Coordinating for approvals, settlements, and necessary clarifications. Claims & Underwriting Support: Managing claim documentation, tracking progress, and maintaining status reports. Supporting in proposal form checking, underwriting queries, and follow-ups for approvals. Ensuring complete and accurate documentation is maintained digitally and physically. Admin & Back Office: Handling internal filing, documentation, renewal trackers, and client record updates. Maintaining Excel sheets and CRM entries for policy data, MIS, and monthly business reports. Coordinating with internal teams for smooth office operations and compliance with process flow. This role is Full-Time and is suitable for Freshers. The work location is in person, providing benefits like Provident Fund. In summary, this position requires strong coordination skills, attention to detail, and proactive communication abilities to ensure effective client, sales team, insurance company, and internal team coordination for smooth operations.,