HR, Recruiter & Client Success Specialist TheInfoTechLaunch

2.0 - 4.0 years

3 - 5 Lacs

Kolkata

Work from Office

Role Summary We are hiring a proactive, detail-oriented HR, Recruiter & Client Success Specialist to manage recruitment, onboarding/offboarding, timesheets, payroll coordination, and client relationships. This role serves as the bridge between internal team members and external client accounts-ensuring smooth communication, accountability, and escalations handling. You will also be the go-to person for timesheet tracking, payroll updates, and first-line support for clients and resources. Key Responsibilities - End-to-end recruitment: sourcing, screening, scheduling, follow-up - Manage employee onboarding/offboarding processes and documentation - Track daily timesheets, leaves, and working hours across the team - Coordinate with accounts for monthly payroll processing - Serve as the primary relationship manager for client communication - Resolve and escalate any client concerns or delivery risks - Maintain HR records, offer letters, contracts, and compliance files - Ensure disciplinary protocols and policy adherence in line with company guidelines - Be comfortable with direct, respectful discussions with employees and contractors to uphold work standards - Guide and support team members with a mix of accountability and empathy - Conduct employee engagement and appreciation events to make Infotech Launch a great place to work Technical & Process Skills - Familiar with job boards (LinkedIn, Naukri, Indeed) and applicant tracking tools - Google Sheets, Excel, JotForm or HRIS systems - Slack, Gmail, Zoom, and calendar scheduling tools - Comfortable managing multiple timelines and priorities - Documentation and email drafting with attention to tone & clarity Soft Skills - Strong interpersonal and follow-up skills - Excellent communicator in English (written + verbal) - Highly organized and time-conscious - Empathetic but assertive when needed - Problem-solving mindset and comfort with escalation handling Experience Minimum : 2 years Preferred : 3-4 years in HR, Recruitment, or Client Success Employment Type Full-time | Remote-first with overlap for team and client interaction (IST & partial U.S. hours) Compensation & Growth Path (open for negotiation for qualified candidates) Growth Track: Promotion track toward Client Success Manager / HR Lead Performance-based bonuses on team retention & account satisfaction Hybrid or onsite eligibility based on performance Location - Kolkata (in person); Hybrid after 6 months only for qualified candidates. How to Apply Please share: 1. Resume 2. Short note on your experience managing teams, timesheets, or client escalations 3. Any templates or trackers youve built or used Subject: HR/Recruiter Application [Your Name]

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