Job Opening: Telecaller – Casino Reservations We are inviting applications for the position of Telecaller to handle reservations and customer queries for our casino. Key Responsibilities: Make and receive calls to assist with casino reservation bookings. Provide detailed information about casino services, timings, and offers. Maintain and update reservation records. Ensure excellent customer service over the phone. Coordinate with the reservation and front office team. Requirements: Good communication skills (English and Hindi languages preferred). Basic computer and data entry skills. Previous experience in telecalling or customer support is a plus. Polite, confident, and customer-focused. Shift Details: Rotational Work Location: Calangute, Goa Contact: 89997 60948/ 91194 05554 Job Type: Full-time Pay: From ₹16,000.00 per month Benefits: Paid sick time Provident Fund Schedule: Weekend availability Language: Hindi (Preferred) English (Preferred) Work Location: In person Application Deadline: 15/05/2025 Expected Start Date: 15/05/2025
Job Summary: The Front Office Executive serves as the first point of contact for casino guests and is responsible for providing exceptional customer service, managing check-ins and check-outs, handling guest inquiries, and supporting the smooth operation of front desk activities. This role requires excellent communication, a professional demeanor, and the ability to work in a fast-paced and high-energy environment. Key Responsibilities: Greet guests warmly and professionally upon arrival at the casino. Handle guest check-ins and check-outs efficiently. Answer phone calls, respond to inquiries, and provide accurate information about casino facilities, promotions, events, and policies. Manage guest reservations, including walk-ins and VIP guests. Coordinate with other departments (e.g., housekeeping, security, F&B) to meet guest needs and resolve issues. Process payments and maintain accurate records of transactions. Maintain front desk cleanliness and presentability. Monitor guest behavior and ensure compliance with casino rules and regulations. Address guest complaints calmly and professionally, escalating to management when necessary. Assist in promoting loyalty programs, special events, and casino promotions. Requirements: High school diploma or equivalent (Bachelor’s degree preferred). Prior experience in hospitality, front office, or customer service (experience in a casino setting is an advantage). Excellent communication and interpersonal skills. Proficient in using computer systems, reservation software, and MS Office. Strong organizational and multitasking abilities. Ability to work in shifts, including nights, weekends, and holidays. Professional appearance and attitude. Preferred Skills: Multilingual abilities are a plus. Knowledge of casino operations and basic gaming regulations. Ability to handle high-pressure situations with a calm demeanor. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Leave encashment Paid sick time Paid time off Provident Fund Schedule: Night shift Rotational shift Weekend availability Supplemental Pay: Performance bonus Shift allowance Work Location: In person Expected Start Date: 25/05/2025
Job Title: Maintenance and Electrical Technician Location: Casino Carnival, Miramar Panaji Goa Job Type: Full-Time Salary: Up to Rs. 16,000/month (depending on experience), plus benefits About Us: Casino Carnival is an exciting entertainment destination offering an unforgettable experience to our guests. We are currently looking for a highly skilled Maintenance and Electrical Technician to join our team. The ideal candidate will be responsible for maintaining and repairing electrical systems, gaming equipment, and other vital systems that support smooth casino operations. Key Responsibilities: Perform routine and preventive maintenance on electrical systems, HVAC, lighting, gaming machines, and other critical casino equipment. Troubleshoot and repair electrical circuits, wiring, and electrical panels to ensure safety and proper function. Assist with the installation and maintenance of new electrical and mechanical systems. Conduct inspections and ensure compliance with safety regulations and local electrical codes. Monitor backup systems, including generators and UPS systems, to guarantee uninterrupted casino operations. Respond promptly to emergency repair and troubleshooting requests. Keep accurate records of all maintenance performed, repairs, and inspections. Work closely with other team members to resolve technical and maintenance-related issues. Adhere to all safety protocols and casino guidelines to maintain a secure environment. Qualifications: High school diploma or equivalent; technical certifications in electrical maintenance are a plus. Proven experience in electrical and general maintenance work, ideally in a commercial or casino setting. Strong knowledge of electrical systems, wiring, and troubleshooting procedures. Ability to work independently and manage multiple tasks effectively. Familiarity with HVAC systems, plumbing, and general building maintenance is beneficial. Excellent communication skills and a team-oriented approach. Must be flexible with working hours, including nights, weekends, and holidays as needed. Experience with gaming equipment and backup power systems is a plus. Benefits: Competitive salary (Up to Rs. 16,000/month based on experience). Comprehensive benefits package, including health, dental, and vision insurance. Paid time off and holiday pay. Retirement savings plan. Opportunities for career growth and advancement within Casino Carnival. How to Apply: If you're passionate about maintenance and electrical systems and thrive in an exciting casino environment, we want to hear from you! Please submit your resume through Indeed or send it directly to uddesh.hre@gmail.com with the subject line “Maintenance and Electrical Technician Application.” We look forward to welcoming you to the Casino Carnival team! Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹16,000.00 per month Benefits: Food provided Leave encashment Paid sick time Paid time off Provident Fund Schedule: Night shift Rotational shift Application Question(s): Do you have experience maintaining electrical systems in a commercial or industrial environment? Are you comfortable working flexible hours, including nights, weekends, and holidays? Have you worked with gaming machines or other casino-specific equipment? What types of electrical systems have you worked on (e.g., lighting, circuits, panels)? How do you diagnose and fix electrical problems like a blown fuse or tripped circuit breaker? Work Location: In person
Electrical Technician – Casino Operations We are seeking a skilled Electrical Technician to handle the maintenance, repair, and troubleshooting of electrical systems within the casino premises. The role requires attention to detail, safety compliance, and the ability to work in a fast-paced hospitality environment. Experience in gaming equipment, lighting systems, and backup power infrastructure is preferred. Key Responsibilities : Conduct routine inspections, maintenance, and repairs of all electrical systems, equipment, and wiring. Handle electrical faults in gaming machines, slot machines, surveillance systems, kitchen equipment, and HVAC control panels. Install, maintain, and repair lighting systems, circuit breakers, transformers, and emergency power supplies. Respond promptly to electrical breakdowns or outages, ensuring minimal disruption to casino operations. Maintain proper documentation for maintenance records, repair logs, and preventive maintenance schedules. Ensure compliance with local electrical codes, safety standards, and internal protocols. Collaborate with other technicians and departments to coordinate repair works or installations. Report any major electrical issues or potential hazards to the supervisor or engineering team. Operate power tools and electrical testing equipment safely and efficiently. Qualifications & Skills : ITI/Diploma in Electrical Engineering or a related technical field. Minimum 1-3 years of experience in electrical maintenance (casino/hospitality background preferred). Strong understanding of single-phase and three-phase systems. Ability to read electrical diagrams and technical schematics. Knowledge of safety protocols and emergency handling procedures. Flexibility to work in shifts, including weekends and holidays. Good communication skills and a proactive attitude. Job Types: Full-time, Permanent Pay: ₹16,200.00 - ₹23,000.00 per month Benefits: Food provided Leave encashment Paid sick time Paid time off Provident Fund Schedule: Night shift Rotational shift Supplemental Pay: Commission pay Ability to commute/relocate: Panaji, Goa: Reliably commute or planning to relocate before starting work (Preferred) Education: Higher Secondary(12th Pass) (Preferred) Experience: Electrical: 1 year (Preferred) Location: Panaji, Goa (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Application Deadline: 01/07/2025 Expected Start Date: 01/07/2025
We are looking for a well – groomed, friendly casino receptionist to be responsible for welcoming guests, managing online and telephonic booking. DUTIES AND RESPONSIBILITIES · Checking guests in and out. · Receiving and managing reservations made online and telephonically. · Organizing transport services for guests at their request. · Providing guests with information about the Casino. Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹16,000.00 per month Benefits: Food provided Leave encashment Provident Fund Ability to commute/relocate: Panjim, Goa: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Preferred) Experience: Microsoft Office: 1 year (Preferred) total work: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person Application Deadline: 04/08/2025
Electrical Technician – Casino Operations We are seeking a skilled Electrical Technician to handle the maintenance, repair, and troubleshooting of electrical systems within the casino premises. The role requires attention to detail, safety compliance, and the ability to work in a fast-paced hospitality environment. Experience in gaming equipment, lighting systems, and backup power infrastructure is preferred. Key Responsibilities : Conduct routine inspections, maintenance, and repairs of all electrical systems, equipment, and wiring. Handle electrical faults in gaming machines, slot machines, surveillance systems, kitchen equipment, and HVAC control panels. Install, maintain, and repair lighting systems, circuit breakers, transformers, and emergency power supplies. Respond promptly to electrical breakdowns or outages, ensuring minimal disruption to casino operations. Maintain proper documentation for maintenance records, repair logs, and preventive maintenance schedules. Ensure compliance with local electrical codes, safety standards, and internal protocols. Collaborate with other technicians and departments to coordinate repair works or installations. Report any major electrical issues or potential hazards to the supervisor or engineering team. Operate power tools and electrical testing equipment safely and efficiently. Qualifications & Skills : ITI/Diploma in Electrical Engineering or a related technical field. Minimum 1-3 years of experience in electrical maintenance (casino/hospitality background preferred). Strong understanding of single-phase and three-phase systems. Ability to read electrical diagrams and technical schematics. Knowledge of safety protocols and emergency handling procedures. Flexibility to work in shifts, including weekends and holidays. Good communication skills and a proactive attitude. Job Types: Full-time, Permanent Pay: ₹16,200.00 - ₹23,000.00 per month Benefits: Food provided Leave encashment Paid sick time Paid time off Provident Fund Ability to commute/relocate: Panaji, Goa: Reliably commute or planning to relocate before starting work (Preferred) Education: Higher Secondary(12th Pass) (Preferred) Experience: Electrical: 1 year (Preferred) Location: Panaji, Goa (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
Job Title: Business Development Executive (BDE) – Casino Location: Miramar, Panaji, Goa Company: Casino Carnival Job Summary: We are seeking a dynamic and results-driven Business Development Executive (BDE) to join our casino team. The ideal candidate will be responsible for identifying new business opportunities, building and maintaining client relationships, and driving revenue growth through strategic partnerships and marketing initiatives. Key Responsibilities: Identify, approach, and secure new business opportunities to increase casino revenue. Build and maintain strong relationships with VIP clients, corporate partners, and event organizers. Develop and execute business development strategies and campaigns tailored to target segments. Collaborate with marketing and operations teams to create promotional events and offers. Monitor market trends, competitor activities, and customer preferences to recommend improvements. Maintain accurate records of business leads, client interactions, and sales activities. Achieve assigned sales targets and contribute to the overall growth of the casino. Qualifications & Skills: Bachelor’s degree in Business Administration, Marketing, Hospitality, or related field. Minimum 2–3 years of experience in sales, business development, or hospitality (casino industry preferred). Strong negotiation, communication, and interpersonal skills. Ability to build relationships with diverse clients, including high-net-worth individuals. Results-oriented with a proven track record of achieving targets. Knowledge of casino operations, gaming regulations, and hospitality trends is a plus. Perks & Benefits: Competitive salary with performance-based incentives. Opportunities for career growth in a dynamic entertainment industry. Exposure to high-profile clients and VIP events. Employee discounts on dining, entertainment, and casino facilities. How to Apply: Interested candidates may send their resume to hr@casinocarnival.in or contact 7498992416 for more details. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Paid sick time Paid time off Provident Fund Application Question(s): Have you previously worked in a casino, gaming, or luxury hospitality environment? Are you comfortable building and maintaining relationships with high-net-worth clients and VIP guests? Have you consistently achieved sales or business development targets in your previous roles? Are you confident in communicating with clients both in-person and over calls/email? Are you available to work flexible hours, including evenings or weekends if required? Experience: Business development: 3 years (Preferred) Work Location: In person
The Senior Steward oversees and coordinates the stewarding team to ensure all kitchen and F&B service areas within the casino are maintained to the highest standards of cleanliness, hygiene, and efficiency. This role supports smooth operations across multiple outlets, restaurants, and gaming-floor service points, ensuring seamless guest experience and compliance with health and safety regulations. Key Responsibilities: Supervise stewarding staff across casino kitchens, banquets, and gaming-floor F&B service areas. Ensure cleanliness, sanitation, and organization of kitchen equipment, utensils, crockery, cutlery, and storage areas. Monitor and maintain dishwashing operations and stewarding equipment. Maintain proper stock and usage of cleaning supplies, chemicals, and tools in line with casino standards. Enforce hygiene, HACCP, and food safety protocols in all back-of-house areas. Coordinate with chefs, bartenders, and service staff to ensure timely availability of clean and sanitized equipment. Support large-scale banquets, events, and casino promotions with stewarding requirements. Train and supervise new stewarding team members to maintain operational excellence. Report maintenance and safety issues promptly to engineering/maintenance. Monitor waste management, recycling, and eco-friendly cleaning practices. Ensure team discipline, punctuality, grooming, and adherence to company policies. Qualifications & Skills: 3+ years of stewarding experience in a high-volume casino, hotel, or resort; at least 1 year in a supervisory role. Strong knowledge of hygiene, sanitation, and HACCP standards. Ability to manage a team in a fast-paced, 24/7 casino environment. Good communication and leadership skills. Experience handling large-scale banquets, buffets, and multi-outlet operations preferred. Physically fit and able to work long shifts, nights, weekends, and holidays. Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Application Question(s): Are you familiar with sanitation and hygiene standards required in casino gaming areas and F&B outlets? Are you comfortable working in rotating shifts, including nights, weekends, and holidays? Have you used inventory management or stock tracking systems for cleaning supplies or crockery? Experience: stewarding: 1 year (Required) Language: English, Hindi, (Preferred) Location: Panaji, Goa (Preferred) Work Location: In person