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1.0 - 5.0 years
0 Lacs
maharashtra
On-site
As a GDS - Travel Process at WNS - Vikhroli, your role involves booking international flights via GDS systems like Amadeus, Sabre, or Galileo. You will expertly handle flight reissues, exchanges, and refunds in accordance with diverse airline fare rules and policies. Troubleshooting and resolving complex travel-related issues, such as flight cancellations, delays, and schedule changes, will be part of your responsibilities, often under pressure. Providing up-to-date and accurate information on airline alliances (e.g., Star Alliance, Oneworld), airline regulations, visa requirements, and relevant geographical factors affecting travel is essential. Advising clients on the most efficient and co...
Posted 3 weeks ago
3.0 - 5.0 years
4 - 5 Lacs
bengaluru
Work from Office
Role & responsibilities Key Responsibilities: GDS Operations: Proficiently manage all aspects of international ticketing using Amadeus, Galileo, and other major Global Distribution Systems (GDS). This includes, but is not limited to, flight searches, itinerary creation, fare construction, and ticket issuance. Ticketing Expertise: Demonstrate in-depth knowledge of airline rules and regulations pertaining to international ticketing, including fare classes, baggage allowances, and special service requests. Seat Management: Effectively handle seat blocking and manage preferred seating arrangements for travelers. Routing & Itinerary Optimization: Advise on optimal routing options, considering cos...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
thane, maharashtra
On-site
As a Travel Process Executive at WNS, you will play a crucial role in assisting clients with their international travel arrangements. Your responsibilities will include: - Book international flights using GDS systems like Amadeus, Sabre, or Galileo. - Handle flight reissues, exchanges, and refunds based on diverse airline fare rules. - Resolve complex travel-related issues such as flight cancellations and delays under pressure. - Provide accurate information on airline alliances, regulations, visa requirements, and geographical factors affecting travel. - Advise clients on efficient routing and cost-effective options considering alternative airports and vendors. - Communicate effectively thr...
Posted 3 months ago
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