Business Development Manager (BDM) Location: Hiranandani Estate, Thane (W) Department: Sales & Business Development Reports To: General Manager / Management Work Mode: Hybrid (2 days at property, remainder at corporate office) Role Overview Whispering Woods is seeking a dynamic, results-driven Business Development Manager (BDM) to lead revenue growth, corporate partnerships, OTA channel management, and overall business expansion. This role goes beyond sales — you will shape brand positioning, drive revenue optimization, and identify new opportunities for market growth. The ideal candidate is proactive, strategic, and innovative, with the ability to spot trends, plug revenue leakages, and collaborate cross-functionally to deliver impactful results . Key Responsibilities Business Development & Sales • Drive revenue through multiple channels: direct bookings, corporate clients, OTAs, travel agents, and partnerships. • Build and nurture strong client and partner relationships to maximize business opportunities. • Identify and pursue new business avenues to expand market share. • Lead sales pitches, negotiations, and client engagement for high-value accounts . Revenue Management • Monitor daily/weekly/monthly revenue performance, identifying gaps and plugging leakages. • Forecast, budget, and optimize revenue streams. • Analyze booking trends, pricing strategies, and market demand to maximize occupancy and profitability. • Maintain healthy cost-to-revenue balance while ensuring sustainable margins . Brand & Market Growth • Partner with the Marketing team to conceptualize and execute brand campaigns, promotions, and growth initiatives. • Track competitor activities, market trends, and emerging opportunities. • Contribute ideas for brand positioning, innovative offerings, and long-term growth strategies. • Ensure consistent brand presence across digital platforms, OTAs, and corporate channels . Strategic Planning & Research • Conduct research to identify untapped markets and customer segments. • Provide insights on consumer behavior, competitor pricing, and market demand. • Develop and implement business expansion strategies aligned with organizational goals . Requirements • 5+ years of proven experience in Business Development, Sales, or Revenue Management (hospitality, travel, or service industry preferred). • Strong knowledge of OTA platforms, corporate sales, and revenue management systems. • Expertise in negotiation, client relationship management, and strategic planning. • Strong business acumen with a detail-oriented approach to spotting revenue leakages. • Excellent communication and interpersonal skills. • Ability to collaborate with cross-functional teams (marketing, operations, management). • Self-motivated, innovative, and target-driven . What We Offer • A leadership role in a fast-growing hospitality brand. • Opportunity to innovate, strategize, and directly influence business growth. • Collaborative, growth-oriented work culture with cross-functional exposure. • Competitive salary + performance-based incentives. • Hybrid work model balancing strategic office time with on-ground execution at the property .
Job Posting – Operations Manager Position: Operations Manager Location: Whispering Woods Resort, Off Mumbai–Nasik Highway Department: Operations & Guest Services Reports To: General Manager / Management Work Mode: On-Site – The candidate will be required to stay at the property. Food and accommodation will be provided. ⸻ Role Overview Whispering Woods Resort is seeking a highly responsible, hands-on, and proactive Operations Manager to oversee the day-to-day functioning of our boutique property. This leadership role requires strong operational expertise, attention to detail, and the ability to seamlessly coordinate across multiple departments, including rooms, restaurant, housekeeping, front office, and guest services . The Operations Manager will be accountable for ensuring high service standards, maintaining compliance with hygiene and safety regulations, and creating memorable guest experiences. The ideal candidate will be detail-oriented, solutions-driven, and experienced in handling end-to-end resort operations . ⸻ Key Responsibilities Resort Operations Management • Supervise and direct daily operations across rooms, restaurant, housekeeping, front office, and guest services . • Ensure smooth inter-departmental coordination to deliver consistent and seamless guest experiences . • Monitor staff performance, daily workflows, and adherence to operational SOPs. • Maintain compliance with hygiene, safety, and quality benchmarks. Guest Experience & Service Excellence • Act as the primary escalation point for guest concerns and service issues. • Guarantee guest satisfaction by providing personalized service and swift issue resolution . • Regularly analyze guest feedback, identify improvement areas, and implement corrective actions. • Drive initiatives that enhance overall guest delight and loyalty. Team Leadership & Coordination • Lead, guide, and inspire staff across multiple departments, fostering a culture of accountability and service excellence. • Conduct regular briefings and department alignment meetings to synchronize daily operations. • Provide hands-on training, coaching, and mentorship to ensure service consistency. • Evaluate team performance and implement improvement plans as needed. Property & Resource Management • Oversee the upkeep, cleanliness, and maintenance of all resort facilities and amenities. • Manage inventory levels, resource allocation, and vendor coordination. • Ensure cost efficiency without compromising on quality or guest experience. • Maintain service readiness across the property at all times. Strategic & Daily Operations • Collaborate with management to design and implement operational strategies, policies, and SOPs . • Conduct daily operational checks, audits, and inspections, submitting timely reports to the General Manager. • Introduce and apply best practices for operational efficiency , profitability, and service enhancement. • Actively contribute to long-term planning, positioning Whispering Woods as a preferred resort destination. ⸻ Requirements • Proven experience in resort or hospitality operations management . • Strong leadership and team management abilities. • Excellent communication skills in English, Hindi, and Marathi . • Ability to multitask, prioritize, and resolve operational challenges effectively. • Hands-on, proactive approach with a strong sense of accountability. • Flexibility to work weekends, holidays, and dynamic hospitality schedules. ⸻ What We Offer • Food and accommodation provided at the property. • A dynamic role covering end-to-end resort operations . • 2 offs per month to balance work commitments. • Professional growth opportunities in hospitality leadership and management . • A collaborative, supportive, and professional work environment. ⸻ Why Join Whispering Woods Resort? At Whispering Woods, we believe hospitality is about more than just service — it’s about creating lasting experiences . As Operations Manager, you will: • Lead a team across multiple operational areas. • Shape the guest journey from arrival to departure. • Contribute directly to the growth and reputation of a boutique resort brand. • Build your career in an environment that values innovation, accountability, and excellence . This is a unique opportunity to combine leadership, operations expertise, and guest experience management in a role that offers both challenge and fulfillment .
Position: Business Development Manager Location: Hiranandani Estate, Thane (W) Department: Sales & Business Development Reports To: General Manager / Management Work Mode: Hybrid – 2 days at the resort property and remaining days at the corporate office. ⸻ Role Overview Whispering Woods Resort is seeking an ambitious and result-oriented Business Development Manager (BDM) to lead revenue generation, partnerships, and overall business growth. This is a high-impact role at the intersection of sales, revenue management, and brand positioning , making it ideal for someone who thrives in a dynamic hospitality environment. The BDM will not only be responsible for expanding revenue streams and strengthening corporate relationships, but also for ensuring market competitiveness, operational profitability, and long-term brand visibility . We are looking for a proactive, innovative, and strategic leader with deep industry knowledge and a proven track record in driving growth. ⸻ Key Responsibilities Business Development & Sales • Drive revenue across multiple channels : direct bookings, corporate sales, OTAs, travel agents, and institutional partnerships. • Build and nurture long-term client and partner relationships , maximizing revenue opportunities. • Actively engage in sales pitches, negotiations, and high-value client acquisition . • Identify new business avenues, collaborations, and revenue streams to expand market share. Revenue Management • Monitor daily, weekly, and monthly revenue performance. • Identify leakages and inefficiencies and implement corrective measures. • Prepare and manage forecasts, budgets, and pricing strategies to maximize occupancy and profitability. • Maintain a strong balance between cost efficiency and revenue growth . Brand & Market Growth • Collaborate with the Marketing team to conceptualize and execute campaigns, promotions, and growth initiatives. • Conduct market research to track competitor strategies, industry trends, and emerging business opportunities. • Propose and implement innovative strategies for brand positioning, digital presence, and long-term growth. • Ensure consistent brand representation across digital platforms, OTAs, and corporate channels. Strategic Planning & Research • Conduct market segmentation and analysis to identify untapped opportunities. • Provide insights into customer behavior, competitor benchmarks, and pricing dynamics . • Develop and execute business expansion strategies aligned with organizational goals. ⸻ Requirements • 5+ years of proven experience in Business Development, Sales, or Revenue Management (hospitality, travel, or service industry strongly preferred). • Strong knowledge of OTA platforms, corporate sales, and revenue optimization tools . • Exceptional negotiation, client management, and strategic planning skills. • Demonstrated ability to spot and plug revenue leakages while maximizing profitability. • Strong business acumen, analytical mindset, and problem-solving ability . • Excellent communication, interpersonal, and leadership skills . • Ability to collaborate seamlessly with cross-functional teams (marketing, operations, and management). • Self-motivated, innovative, and target-driven professional. ⸻ What We Offer • A leadership role with the opportunity to drive key growth functions within the organization. • A platform to innovate, strategize, and make measurable impact on business expansion. • Collaborative, dynamic, and growth-oriented work environment. • Competitive salary package with performance-based incentives . • Hybrid working model with balance between strategic office work and on-ground execution . ⸻ Why Join Whispering Woods Resort? At Whispering Woods, we combine luxury hospitality with strategic innovation . Joining as a Business Development Manager means becoming a vital driver of the resort’s success story — shaping our brand presence, maximizing revenue streams, and building sustainable partnerships. This is more than a sales role — it’s a chance to be a growth architect for a boutique hospitality brand with ambitions to expand its influence in the leisure, wellness, and corporate travel segments.