Key Responsibilities: Actively generate leads and convert them into sales for hotel rooms, banquets, restaurant bookings, catering orders, and event packages. Build and maintain strong client relationships with corporate clients, event planners, wedding coordinators, institutions, and local businesses. Conduct field visits to meet clients, attend networking events, and promote hotel and banquet services. Collaborate with local vendors, event planners, decorators, and other partners for tie-ups and mutual promotions. Coordinate with internal teams for smooth execution of events and bookings. Achieve monthly sales targets and submit regular reports to management. Identify and pursue new market segments and opportunities. Maintain updated database of leads, follow-ups, and client interactions. Requirements: Proven sales experience in hospitality, catering, or event management preferred. Excellent communication and negotiation skills. Strong local market knowledge in and around Burdwan. Highly motivated, target-driven, and a go-getter attitude. Two-wheeler is mandatory for field visits (travel allowance provided). Ability to work flexible hours, including weekends and evenings when required. Job Type: Full-time Pay: From ₹9,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Fixed shift Ability to commute/relocate: Barddhaman, West Bengal: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Education: Higher Secondary(12th Pass) (Required) Language: Hindi (Required) English (Required) Shift availability: Day Shift (Required) Work Location: In person
As a Front Office Associate at The Pearl Burdwan Hotel & Banquet, you will be the first point of contact for our guests, responsible for delivering exceptional guest service with professionalism and a warm welcome. You will ensure a smooth check-in and check-out process, manage reservations, respond to guest inquiries, and coordinate with other departments to enhance the overall guest experience. Key Responsibilities: Greet guests with a warm and courteous attitude upon arrival. Perform check-in and check-out procedures efficiently using the hotel PMS (Property Management System). Handle guest reservations, cancellations, and modifications accurately. Manage the front desk operations including handling cash, billing, and posting charges. Address guest complaints or concerns promptly and professionally. Maintain the front desk area in a clean and organized manner. Coordinate with housekeeping, maintenance, and other departments to ensure guest requests are fulfilled. Answer phone calls, transfer calls, and manage messages professionally. Maintain guest records and ensure confidentiality of personal information. Promote hotel services, banquet facilities, and special packages to guests. Assist with VIP guest arrangements and special requirements. Ensure compliance with hotel policies, procedures, and safety standards. Qualifications & Requirements: Minimum H.S. (Higher Secondary); a degree/diploma in Hotel Management is preferred. Prior experience in front office or guest service is an advantage. Proficiency in English, Hindi, and Bengali is preferred. Excellent communication and interpersonal skills. Pleasant personality with a guest-oriented approach. Working knowledge of computers and front office systems. Ability to work in shifts, including weekends and holidays. Job Type: Full-time Pay: From ₹9,000.00 per month Benefits: Food provided Provident Fund Schedule: Rotational shift Ability to commute/relocate: Barddhaman, West Bengal: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Education: Higher Secondary(12th Pass) (Required) Language: Hindi (Required) English (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person
The Housekeeping Attendant is responsible for maintaining the cleanliness, hygiene, and overall upkeep of guest rooms, public areas, outdoor surroundings, and service areas. The goal is to ensure a clean, comfortable, and safe environment that meets hotel standards and guest expectations. Key Responsibilities:Guest Room Cleaning: Clean and arrange guest rooms as per standard operating procedures. Change bed linens, make beds, replace towels, and replenish guest amenities. Vacuum carpets, sweep and mop floors, and dust furniture and fixtures. Check and report any maintenance issues or missing items. Follow the room cleaning checklist and sign off on completion. Bathroom Cleaning: Disinfect bathroom surfaces, clean mirrors, and scrub tiles and sanitary fittings. Refill toiletries (soap, shampoo, tissue, etc.) Report any damage, leakage, or malfunctioning fittings. Public & Outdoor Area Maintenance: Clean corridors, staircases, lobbies, banquet entrances, and lounges. Maintain cleanliness of garden paths, parking area, entryways, and outdoor seating zones. Pick up litter from lawns, driveways, and common premises. Assist in outdoor event setup and post-event cleanup if required. Operational Support: Handle guest requests promptly (e.g., extra towels, cleaning touch-ups). Use hotel-approved chemicals and cleaning equipment safely. Ensure housekeeping trolleys are well-stocked and neatly maintained. Follow energy-saving and water conservation practices. Qualifications and Skills: Minimum 10th pass or equivalent. Prior housekeeping or cleaning experience preferred (especially in hotels). Knowledge of cleaning tools, chemicals, and safety standards. Physically fit, able to lift/move items and work long hours. Good time management and attention to detail. Basic understanding of Hindi/Bengali; English communication is a plus. Working Conditions: Rotational shifts including weekends and holidays. Indoors (rooms, lobbies) and outdoors (garden, lawn, banquet entry). Uniform and grooming standards must be followed. Key Traits Required: Punctual and disciplined Honest and trustworthy Customer-friendly attitude Team-oriented Job Type: Full-time Pay: From ₹8,000.00 per month Benefits: Food provided Provident Fund Schedule: Rotational shift Work Location: In person
The Housekeeping Attendant is responsible for maintaining the cleanliness, hygiene, and overall upkeep of guest rooms, public areas, outdoor surroundings, and service areas. The goal is to ensure a clean, comfortable, and safe environment that meets hotel standards and guest expectations. Key Responsibilities:Guest Room Cleaning: Clean and arrange guest rooms as per standard operating procedures. Change bed linens, make beds, replace towels, and replenish guest amenities. Vacuum carpets, sweep and mop floors, and dust furniture and fixtures. Check and report any maintenance issues or missing items. Follow the room cleaning checklist and sign off on completion. Bathroom Cleaning: Disinfect bathroom surfaces, clean mirrors, and scrub tiles and sanitary fittings. Refill toiletries (soap, shampoo, tissue, etc.) Report any damage, leakage, or malfunctioning fittings. Public & Outdoor Area Maintenance: Clean corridors, staircases, lobbies, banquet entrances, and lounges. Maintain cleanliness of garden paths, parking area, entryways, and outdoor seating zones. Pick up litter from lawns, driveways, and common premises. Assist in outdoor event setup and post-event cleanup if required. Operational Support: Handle guest requests promptly (e.g., extra towels, cleaning touch-ups). Use hotel-approved chemicals and cleaning equipment safely. Ensure housekeeping trolleys are well-stocked and neatly maintained. Follow energy-saving and water conservation practices. Qualifications and Skills: Minimum 10th pass or equivalent. Prior housekeeping or cleaning experience preferred (especially in hotels). Knowledge of cleaning tools, chemicals, and safety standards. Physically fit, able to lift/move items and work long hours. Good time management and attention to detail. Basic understanding of Hindi/Bengali; English communication is a plus. Working Conditions: Rotational shifts including weekends and holidays. Indoors (rooms, lobbies) and outdoors (garden, lawn, banquet entry). Uniform and grooming standards must be followed. Key Traits Required: Punctual and disciplined Honest and trustworthy Customer-friendly attitude Team-oriented Job Type: Full-time Pay: From ₹8,000.00 per month Benefits: Food provided Provident Fund Schedule: Rotational shift Work Location: In person
As a Front Office Associate at The Pearl Burdwan Hotel & Banquet, you will be the first point of contact for our guests, responsible for delivering exceptional guest service with professionalism and a warm welcome. You will ensure a smooth check-in and check-out process, manage reservations, respond to guest inquiries, and coordinate with other departments to enhance the overall guest experience. Key Responsibilities: Greet guests with a warm and courteous attitude upon arrival. Perform check-in and check-out procedures efficiently using the hotel PMS (Property Management System). Handle guest reservations, cancellations, and modifications accurately. Manage the front desk operations including handling cash, billing, and posting charges. Address guest complaints or concerns promptly and professionally. Maintain the front desk area in a clean and organized manner. Coordinate with housekeeping, maintenance, and other departments to ensure guest requests are fulfilled. Answer phone calls, transfer calls, and manage messages professionally. Maintain guest records and ensure confidentiality of personal information. Promote hotel services, banquet facilities, and special packages to guests. Assist with VIP guest arrangements and special requirements. Ensure compliance with hotel policies, procedures, and safety standards. Qualifications & Requirements: Minimum H.S. (Higher Secondary); a degree/diploma in Hotel Management is preferred. Prior experience in front office or guest service is an advantage. Proficiency in English, Hindi, and Bengali is preferred. Excellent communication and interpersonal skills. Pleasant personality with a guest-oriented approach. Working knowledge of computers and front office systems. Ability to work in shifts, including weekends and holidays. Job Type: Full-time Pay: From ₹9,000.00 per month Benefits: Food provided Provident Fund Ability to commute/relocate: Barddhaman, West Bengal: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Education: Higher Secondary(12th Pass) (Required) Language: Hindi (Required) English (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person
As a Front Office Associate at The Pearl Burdwan Hotel & Banquet, you will be the first point of contact for our guests, responsible for delivering exceptional guest service with professionalism and a warm welcome. You will ensure a smooth check-in and check-out process, manage reservations, respond to guest inquiries, and coordinate with other departments to enhance the overall guest experience. Key Responsibilities: Greet guests with a warm and courteous attitude upon arrival. Perform check-in and check-out procedures efficiently using the hotel PMS (Property Management System). Handle guest reservations, cancellations, and modifications accurately. Manage the front desk operations including handling cash, billing, and posting charges. Address guest complaints or concerns promptly and professionally. Maintain the front desk area in a clean and organized manner. Coordinate with housekeeping, maintenance, and other departments to ensure guest requests are fulfilled. Answer phone calls, transfer calls, and manage messages professionally. Maintain guest records and ensure confidentiality of personal information. Promote hotel services, banquet facilities, and special packages to guests. Assist with VIP guest arrangements and special requirements. Ensure compliance with hotel policies, procedures, and safety standards. Qualifications & Requirements: Minimum H.S. (Higher Secondary); a degree/diploma in Hotel Management is preferred. Prior experience in front office or guest service is an advantage. Proficiency in English, Hindi, and Bengali is preferred. Excellent communication and interpersonal skills. Pleasant personality with a guest-oriented approach. Working knowledge of computers and front office systems. Ability to work in shifts, including weekends and holidays. Job Type: Full-time Pay: From ₹9,000.00 per month Benefits: Food provided Provident Fund Ability to commute/relocate: Barddhaman, West Bengal: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Education: Higher Secondary(12th Pass) (Required) Language: Hindi (Required) English (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person
As a Front Office Associate at The Pearl Burdwan Hotel & Banquet, you will be the first point of contact for our guests, responsible for delivering exceptional guest service with professionalism and a warm welcome. You will ensure a smooth check-in and check-out process, manage reservations, respond to guest inquiries, and coordinate with other departments to enhance the overall guest experience. Key Responsibilities: Greet guests with a warm and courteous attitude upon arrival. Perform check-in and check-out procedures efficiently using the hotel PMS (Property Management System). Handle guest reservations, cancellations, and modifications accurately. Manage the front desk operations including handling cash, billing, and posting charges. Address guest complaints or concerns promptly and professionally. Maintain the front desk area in a clean and organized manner. Coordinate with housekeeping, maintenance, and other departments to ensure guest requests are fulfilled. Answer phone calls, transfer calls, and manage messages professionally. Maintain guest records and ensure confidentiality of personal information. Promote hotel services, banquet facilities, and special packages to guests. Assist with VIP guest arrangements and special requirements. Ensure compliance with hotel policies, procedures, and safety standards. Qualifications & Requirements: Minimum H.S. (Higher Secondary); a degree/diploma in Hotel Management is preferred. Prior experience in front office or guest service is an advantage. Proficiency in English, Hindi, and Bengali is preferred. Excellent communication and interpersonal skills. Pleasant personality with a guest-oriented approach. Working knowledge of computers and front office systems. Ability to work in shifts, including weekends and holidays. Job Type: Full-time Pay: From ₹9,000.00 per month Benefits: Food provided Provident Fund Ability to commute/relocate: Barddhaman, West Bengal: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Education: Higher Secondary(12th Pass) (Required) Language: Hindi (Required) English (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person
Job Summary: As a Food & Beverage (F&B) Service Associate at The Pearl Burdwan Hotel & Banquet, you will be responsible for providing prompt, courteous, and efficient food and beverage service to guests in the restaurant, room service, or banquet operations. Your goal is to enhance guest satisfaction through professional service and attention to detail. Key Responsibilities: Greet guests warmly and guide them to their tables. Present menus and assist guests in making food and beverage choices. Take accurate orders and relay them to the kitchen/bar. Serve food and beverages efficiently and with a high standard of hygiene and presentation. Ensure proper table setting and cleanliness before and after service. Provide attentive service during meals, refilling glasses and responding to guest needs. Maintain knowledge of menu items, ingredients, and special promotions. Handle guest queries and complaints with professionalism and escalate when needed. Assist in room service or banquet setups and service as required. Follow all safety, hygiene, and sanitation standards as per hotel policy. Maintain stock of service items and ensure side stations are organized. Collaborate with kitchen and other departments for smooth service delivery. Qualifications & Requirements: Minimum H.S. (Higher Secondary); a diploma/degree in Hotel Management is preferred. Previous experience in F&B service is an advantage. Well-groomed appearance and polite communication skills. Basic knowledge of food and beverages. Ability to work in a fast-paced, team-oriented environment. Willingness to work in shifts, including weekends and holidays. Familiarity with banquet, à la carte, and buffet service styles is a plus. Job Type: Full-time Pay: From ₹8,000.00 per month Benefits: Food provided Provident Fund Work Location: In person