THE INDIAN ETHNIC CO. seeks to bring to you the timeless culture of the Indian handmade clothing. Our aim is to display and make accessible our rich, vivid and timeless collection of the Indian handloom and handicrafts from the hinterlands of India with a contemporary twist. Our brand is co-founded by the mother-daughter duo Hetal Desai (Chief Creative Designer) and Lekhinee Desai(Sales & Marketing), both ardent handloom lovers. Lekhinee is a professional Odissi dancer and has an MBA in marketing from NMIMS, Mumbai, while Hetal has a master's degree in home science from MS University in Baroda. Despite the fact that neither of them has a formal education in fashion, they founded this company out of their pure love and passion for Indian handloom and handicrafts.
Mumbai, Maharashtra
INR 0.25 - 0.35 Lacs P.A.
Work from Office
Full Time
Job description Overview : The Indian Ethnic Co. is a premium clothing brand that celebrates Indian heritage through hand-block printing and handcrafted garments.. Our focus is on blending traditional techniques with contemporary aesthetics with a modern twist. We are looking for a dynamic and organized EA to support the Founders with day-to-day operations, ensure smooth communication, and act as a bridge between the management, Vendors, ad agencies, CFO, Investors, Staff, and others. This role is crucial for managing hands-on responsibilities and assisting the founders improve their overall performance. Key Responsibilities Administrative Support : Schedule and manage appointments, meetings, and calendars for the founders. Coordinate travel arrangements, including ticket bookings, accommodations, and itineraries. Handle correspondence (emails, calls, and messages) on behalf of the founders Team Coordination : Act as a liaison between the founders and the staff, ensuring clear communication and timely updates given. Follow up on tasks assigned to team members and ensure deadlines are met. Maintain and update records of meetings, decisions, and action plans. Event and Activity Management : Assist in organizing photoshoots, exhibitions, or promotional events. Coordinate schedules for fittings, product launches, or other operational activities. Relationship Management : Build and maintain positive relationships with vendors, clients, and staff members. Handle inquiries and issues with tact and professionalism. Key Traits : Excellent Communication Skills : Ability to communicate properly, concisely, and professionally conveying things. Proactive Problem-Solver : Anticipates challenges and offers solutions to ensure smooth operations. Organized and Detail-Oriented : Can manage multiple schedules and tasks without overlooking details. Empathy and Interpersonal Skills : Understands and respects the family-oriented culture and builds positive relationships. Adaptability : Comfortable with handling a mix of personal and professional tasks. Experience and Skills : Prior experience as a Personal Assistant or Executive Assistant is preferred. Strong organizational skills and ability to prioritize tasks. Proficient in using scheduling tools, MS Office, or other productivity software. Familiarity with the fashion or retail industry is a plus. Additional Considerations : Flexibility to work on weekends or evenings if events or urgent tasks arise. Trustworthy and discreet, as the role involves managing sensitive information. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person
Nungambakkam, Chennai, Tamil Nadu
INR 2.4 - 3.0 Lacs P.A.
On-site
Full Time
Female Candidate with retail store Experience. Freshers can also apply. Job Responsibilities : Maintain an orderly, presentable appearance for the store. Attend to all customers coming into the store. Recommend styles to customers by understanding their choices & personalities. Continuously strive to improve customer satisfaction and loyalty. Address customer concerns and resolve issues in a friendly and efficient manner. Requirements : Good communication skills. Customer-centric with a positive and friendly attitude. Approaching customers with patience and understanding. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person
Santacruz West, Mumbai, Maharashtra
INR 2.4 - 3.0 Lacs P.A.
On-site
Full Time
Roles and responsibilities : Respond to customer inquiries via phone, email, and chat in a timely and professional manner Address customer concerns and resolve issues in a friendly and efficient manner Maintain up-to-date knowledge of the company's products and services Escalate complex customer issues to the appropriate department Document all interactions with customers in a clear and concise manner Strive continuously to improve customer satisfaction and loyalty Handle all the returns, NDR, and RTO Requirements : We are looking for a candidate with a strong command of the English language, who is highly organized and empathetic, to provide exceptional support to our customers. The ideal candidate will have a passion for helping others and a proven track record in customer service They should be able to communicate effectively, both verbally and in writing, and have strong attention to detail A positive, empathetic & calm attitude is essential for success in this role. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 9372397524
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