TELUS Digital is Hiring Freshers | Mega Walk-In I Technical Support

0 - 3 years

2 - 3 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Location - Noida Sector 135 Walk in Date - 31st May 2025 Walk-in Time - 11.00 AM to 4 PM IST Walk-in Venue - TELUS DIGITAL, Tower-6, UG Floor, Conduent Business Services, Infospace, Sector 135, Noida, Uttar Pradesh, 201304 Role & Responsibilities Works with customers on call to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed. Preferred Candidate Profile Educational Qualification :Any Graduate, Post Graduate can apply Excellent communication in English. Freshers graduating in 2025 & result awaited candidates are eligible to apply Comfortable working with 24*7 Environment Job Location - Sector 135 Noida (Work from Office) Perks and Benefits Salary: 3.2 LPA - 3.65 LPA Both side cab facilities (Upto 35 kms from office location) Medical Insurance Life Insurance

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TELUS International
TELUS International

Telecommunications / Customer Experience

Edmonton

50,000+ Employees

94 Jobs

    Key People

  • Jeff Puritt

    CEO
  • Derek D. Dyer

    CFO

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