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1.0 - 6.0 years

0 - 3 Lacs

Bengaluru

Work from Office

Naukri logo

Role & responsibilities Be a torch bearer of values in every conversation with customers and partners Handle inbound and outbound calls, chats and emails with customers and other stakeholders. Identify the needs of restaurant partners, resolve issues, and provide solutions. Be a problem solver and quick learner. Should be able to think out of the box and have strong customer first mindset Should meet the defined KPI on day to day operation. Meet personal targets and work towards meeting team targets. Maintain records of the conversations with the customer. Be a team player and go above and beyond. Highlight the unresolved issues to the right stakeholders. Preferred candidate profile Should be flexible to move around voice and non-voice as per business needs. Having 1 year experience in a Contact Center environment will be an added advantage. Should be proficient in English & Hindi. Should be able to work from the office (work from home only in BCP scenarios ) Willingness to work in shifts (24/7 working environment) Perks and benefits working days 6 WFO Only E - Commerce or Logistics , FMCG & FOOD INDUSTRY PREFERED Work from Office in ETV - Devarabisanahalli Bengaluru ,Karnataka 560103 Fixed Salary 3 - 6.5 LPA + PF + Insurance For any further assistance, kindly write back to shivani.shrotriya@cielhr.com or reach out to 8602396006.

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0.0 - 3.0 years

2 - 3 Lacs

Noida

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Role & Responsibilities Knowledge of E-commerce, seller support Operations Knowledge of backed ticketing process Should have worked in blended process Strong Analytical and Calculative skills Must have worked in Night Shifts.. Ability to work under pressure and detail oriented. Preferred Candidate Profile Experience:- 0 to 3 Yrs Qualification:- B.COM Graduates, Graduates with Mathematical Background Excellent communication in English. Comfortable to work in 24*7 Rotational Shifts Perks and Benefits Salary: 2,95,200 to 3,43,200 Medicare Benefits Both side cab facilities.

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0.0 - 3.0 years

2 - 3 Lacs

Noida

Work from Office

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Role & Responsibilities Knowledge of E-commerce, seller support Operations Knowledge of backed ticketing process Should have worked in blended process Strong Analytical and Calculative skills Must have worked in Night Shifts.. Ability to work under pressure and detail oriented. Preferred Candidate Profile Experience:- 0 to 3 Yrs Qualification:- B.COM Graduates, Graduates with Mathematical Background Excellent communication in English. Comfortable to work in 24*7 Rotational Shifts Perks and Benefits Salary: 2,95,200 to 3,43,200 Medicare Benefits Both side cab facilities.

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4.0 - 9.0 years

3 - 6 Lacs

Kolkata, Hyderabad, Bangalore/Bengaluru

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Team Leader - Seller Support Process,supplier seller collaboration Min 1 YR Team Leader exp in supplier seller collaboration Domestic Seller Support Process OR SME in Seller Support Process KRA KPI CSAT, SLA, AHT, Attrition, Shrinkage Required Candidate profile Wfo-Bangalore only not for Kolkata and Hyderabad.Apply those who can relocate in Bangalore Graduation MUST Call Whatsapp cv AMIT 8178259405, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

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3.0 - 8.0 years

3 - 5 Lacs

Noida, Lucknow, Delhi / NCR

Work from Office

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Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER WFO Lucknow only not for Delhi/NCR..Apply those who can relocate in Lucknow Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Lucknow only not for Delhi/NCR..Apply those who can relocate in Lucknow Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

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0.0 - 3.0 years

2 - 3 Lacs

Noida

Work from Office

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Job Location - Noida Sector 135 Walk in Date - 31st May 2025 Walk-in Time - 11.00 AM to 4 PM IST Walk-in Venue - TELUS DIGITAL, Tower-6, UG Floor, Conduent Business Services, Infospace, Sector 135, Noida, Uttar Pradesh, 201304 Role & Responsibilities Works with customers on call to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed. Preferred Candidate Profile Educational Qualification :Any Graduate, Post Graduate can apply Excellent communication in English. Freshers graduating in 2025 & result awaited candidates are eligible to apply Comfortable working with 24*7 Environment Job Location - Sector 135 Noida (Work from Office) Perks and Benefits Salary: 3.2 LPA - 3.65 LPA Both side cab facilities (Upto 35 kms from office location) Medical Insurance Life Insurance

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0.0 - 5.0 years

1 - 2 Lacs

Noida, Ghaziabad, Delhi / NCR

Work from Office

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Job designation- Customer Support Associate- Blended process 5 days working with 2 Rotational week off Role & responsibilities Handle inbound and outbound customer calls professionally. Address and resolve customer queries, issues, and concerns with empathy and accuracy. Provide product/service information and support. Maintain detailed records of customer interactions. Work effectively in a fast-paced, rotational shift environment. Should be able to communicate well in English language. Preferred candidate profile Excellent verbal communication skills in English (additional languages are a plus). Strong problem-solving and active listening skills. Ability to work flexible shifts. A customer-centric attitude and willingness to go the extra mile. Perks and benefits Opportunity to work in a dynamic, technology-driven environment. One side cab facility in odd hours Shift. Professional growth and learning opportunities. A supportive team culture that values innovation and customer excellence. Package and other Benefits: Salary Package: 1.90 LPA to 2.5 LPA PF & ESIC How to Apply? Interested candidates can drop their updated Resume on below mentioned email ID or can directly be Walk-in at below mentioned address: Contact person : Anupam Pandey @ 7011087542, 9958210124-Daksh Malik, 8448603147-Diya Rawat, 9718316448 - Ankit Saxena, - (Available on WhatsApp also) Office Address -A6 Sector 64 Noida, Tech Mahindra, Opposite Sahara Chowk (Nearest Metro Sec - 62 Blue line)

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4 - 9 years

3 - 8 Lacs

Bengaluru, Hyderabad, Kolkata

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Team Leader - Seller Support Process,supplier seller collaboration Min 1 YR Team Leader exp in supplier seller collaboration Domestic Seller Support Process OR SME in Seller Support Process KRA KPI CSAT, SLA, AHT, Attrition, Shrinkage Required Candidate profile Wfo-Bangalore only not for Kolkata and Hyderabad.Apply those who can relocate in Bangalore Graduation MUST Call Whatsapp cv AMIT 8178259405, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

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0 - 4 years

3 - 3 Lacs

Noida

Work from Office

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Job Location :- Noida Sector 135 Walk in Date - 5th April 2025 Walk-in Time - 11.00 AM- 4 PM IST Walk-in Venue - Telus International, UG Floor, Tower 6, Candor Techspace, Noida Sec 135, Uttar Pradesh Role & responsibilities Works with customers on call or Chat (Back office) to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed. Preferred Candidate Profile Educational Qualification :Any Graduate, Post Graduate can apply Excellent communication & Written skills in English. Comfortable working with 24*7 Environment Job Location - Sector 135 Noida (Work from Office) Perks and Benefits Salary: Upto 3.75 LPA Both side cab facilities (Upto 35 kms from office location) Medical Insurance Life Insurance

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0 - 3 years

2 - 4 Lacs

Jaipur

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Customer Support Executive Requirements: Any Fresher graduate can apply Excellent communication Skill & Team player Only Immediate joiner 5.5 days working, WFO rotational shifts & offs Both side cab & Meal CTC- up to 34k CTC share CV @ 9216261948

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4 - 9 years

3 - 6 Lacs

Bengaluru

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Team Lead /Team Leader /BPO Lead / TL BPO Leader- Seller Support Process Min 1 YR Team Leader exp in Domestic Seller Support Process OR SME in Seller Support Process KRA KPI CSAT, SLA, AHT, Attrition, Shrinkage Required Candidate profile Fluent English Graduation MUST Call Whatsapp AMIT 8178259405, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

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0 - 5 years

2 - 4 Lacs

Noida

Work from Office

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Role & responsibilities Performing inbound calls from wire transfer customers and agents. Take 50-150 calls per day or Should be handling multiple chats 2-3 at the same time Answer a wide range of inquiries and solve a wide range of customer service issues and problems. This job has a highly regimented schedule and requires a full day of assisting customers on the phone. Strong customer service skills including diplomacy and the art of diffusing tense situations are required. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Show good oral and written skills for call escalation via call sheet completion or call escalation. Preferred candidate profile Educational Qualification: Any Graduate Experience: 0 to 5yrs Excellent Written & communication in English. Should be comfortable in night shifts and rotational week offs. Ability to model the incorporate value of respect, courage, passion, teamwork and integrity. Working Model : 24*7 (work from Office) Work Location : Sector 135 Noida Perks and benefits Salary Range- 2.95 4.5 LPA. Medicare Facility(free online consultation with Doc) Free pick up and drop facility will be provided within 35 Kms

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4 - 9 years

3 - 6 Lacs

Bengaluru

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Team Lead /Team Leader /BPO Lead / TL BPO Leader- Seller Support Process Min 1 YR Team Leader exp in Domestic Seller Support Process OR SME in Seller Support Process KRA KPI CSAT, SLA, AHT, Attrition, Shrinkage Required Candidate profile Fluent English Graduation MUST Call Whatsapp AMIT 8178259405, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

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2 - 3 years

7 - 9 Lacs

Bengaluru

Work from Office

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Role & responsibilities • Log issues with all relevant details, including the nature of the issue, steps to mitigate it, affected users or systems, and any error messages • Ensure that the right teams (e.g., technical support, product, engineering) are informed about the issue Assist the front-end team in renewal of contract Understand terms and prepare materials for renegotiation, request and manage quoting, pricing and all approvals, and support solutioning any issues that arise during the process • Effectively document and log all relevant details, assess impact, assign severity, ensure all the right internal teams are informed, assign priority, and communicate to customer that issue has been registered and is being addressed • Taking the lead on more complex expansions or renewals supporting other AMT members as appropriate. • Taking responsibility and ownership for analysing market opportunities, growing the business, development of sales strategies, and forecasting within your territory Preferred candidate profile • Excellent communication and interpersonal skills both written and verbal • Accuracy and attention to detail • Basic computer skills, MS Office knowledge • Strong understanding of sales cycle • Demonstrated ability to effectively manage customer relationships at all levels • Technical aptitude; must be able to quickly products/services ,sales strategies, pricing, delivery, and installation processes Perks and benefits : Cab facility and Night shift bonus Interested candidate can drop their resume on raushan.ara@wipro.com.

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1 - 5 years

3 - 5 Lacs

Bengaluru

Work from Office

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Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Karthik 7996772782 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Support & Semi Voice process Work Location: Bangalore Cab Service: Both ways provided CTC Details: Experienced Graduates - Sal Upto 5.5 LPA Shift Timings: UK Rotational Shifts / Australian Rotational Shifts Qualifications: Any Graduates / Any Post Graduates with Certificates Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Minimum 18 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, Karthik 7996772782 Rivera Manpower Services.

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- 4 years

1 - 3 Lacs

Noida, Ghaziabad, Delhi / NCR

Work from Office

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Job designation- Customer Support Associate- Blended process 5 days working with 2 Rotational week off Role & responsibilities Handle inbound and outbound customer calls professionally. Address and resolve customer queries, issues, and concerns with empathy and accuracy. Provide product/service information and support. Maintain detailed records of customer interactions. Work effectively in a fast-paced, rotational shift environment. Should be able to communicate well in English language. Preferred candidate profile Excellent verbal communication skills in English (additional languages are a plus). Strong problem-solving and active listening skills. Ability to work flexible shifts. A customer-centric attitude and willingness to go the extra mile. Perks and benefits Opportunity to work in a dynamic, technology-driven environment. One side cab facility in odd hours Shift. Professional growth and learning opportunities. A supportive team culture that values innovation and customer excellence. Package and other Benefits: Salary Package: 1.90 LPA to 3.2 LPA PF & ESIC How to Apply? Interested candidates can drop their updated Resume on below mentioned email ID or can directly be Walk-in at below mentioned address: Contact person : 8448603147 Diya Rawat, 9718316448 - Ankit Saxena, 9718316448-Vishambhar- (Available on WhatsApp also) Email on :Dm001099643@techmahindra.com Office Address -A6 Sector 64 Noida, Tech Mahindra, Opposite Sahara Chowk (Nearest Metro Sec - 62)

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