21 Seller Support Jobs

Hiring For Assistant Manager Operations Process KEY Account Management (E- Commerce) CTC upto 10 LPA. AND Team Leader Operations Process KEY Account Management (E- Commerce) CTC Upto 7 LPA Location: Bengaluru, E-commerce domain experience preferred JDs, Assistant Manager Operations KEY Account Management (E- Commerce) Lead and manage a team of Key Account Managers (KAMs) along with Team Leaders handling ecommerce sellers Monitor and drive team performance to achieve sales, revenue, and growth targets Analyze seller performance and provide strategic inputs to enhance business outcomes Coordinate with internal stakeholders to ensure seamless seller support and resolution Conduct regular reviews, coaching, and training sessions for the team Maintain team motivation and discipline while ensuring performance benchmarks are met Manage dashboards, track KPIs, and generate performance reports using Excel. JD: Team Leader Operations KEY Account Management (E- Commerce) Lead and manage a team of Key Account Managers (KAMs) handling e-commerce sellers Monitor and drive team performance to achieve sales, revenue, and growth targets Analyze seller performance and provide strategic inputs to enhance business outcomes Coordinate with internal stakeholders to ensure seamless seller support and resolution Conduct regular reviews, coaching, and training sessions for the team Maintain team motivation and discipline while ensuring performance benchmarks are met Manage dashboards, track KPIs, and generate performance reports using Excel. Also hiring for Manager Operations Key Account Management For E- Commerce Process with 7+ Years of Experience. CTC upto 13 LLPA

D Job Summary We are seeking a proactive and analytical KAM to oversee and expand relationships with our most strategic sellers. The ideal candidate will possess exceptional Excel skills and a strong aptitude for data analysis, enabling them to derive actionable insights and drive seller success. This role requires a blend of strategic thinking, attention to detail, and excellent interpersonal skills to manage key accounts effectively. Key Responsibilities Seller Relationship Management: Develop and maintain strong, long-lasting relationships with key apparel sellers, serving as the primary point of contact. Strategic Account Planning: Understand seller objectives and develop tailored account plans to meet their needs and drive mutual growth. Data Analysis & Reporting: Utilize advanced Excel functions (e.g., PivotTables, VLOOKUP, Power Query) to analyze sales data, track performance metrics, and prepare comprehensive reports. Problem Resolution: Address seller issues promptly, coordinating with relevant departments to ensure swift resolution and maintain seller satisfaction. Contract Negotiation: Negotiate contracts and agreements to maximize profitability while ensuring seller satisfaction. Qualifications Education: Fashion graduate preferred. Experience: Minimum of 2-3 years in account management, sales, or a related role, preferably in a B2B environment. Technical Skills: Proficiency in Microsoft Excel, including advanced functions and data visualization tools. Experience with CRM software (e.g., Salesforce, HubSpot) and data analysis tools. Soft Skills: Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Ability to manage multiple accounts and projects simultaneously. Detail-oriented with strong organizational skills. Preferred Qualifications Experience in [Insert Industry, e.g., FMCG, Technology, Healthcare]. Certification in Key Account Management or related fields. Familiarity with data visualization tools like Tableau or Power BI. Key Performance Indicators (KPIs) Seller retention and satisfaction rates. Achievement of sales targets and revenue growth. Accuracy and timeliness of reports and forecasts. Efficiency in resolving seller issues and inquiries.

Role & Responsibilities Knowledge of E-commerce, seller support Operations Knowledge of backed ticketing process Should have worked in blended process Strong Analytical and Calculative skills Must have worked in Night Shifts.. Ability to work under pressure and detail oriented. Able to commit to a 3 Months Contract , with availability for a full-time role Preferred Candidate Profile Experience:- 0 to 2 Yrs Qualification:- B.COM Graduates, Graduates with Mathematical Background Excellent communication in English. Comfortable to work in 24*7 Rotational Shifts Perks and Benefits Salary: 2,95,200 to 3,43,200 Medicare Benefits Both side cab facilities.

As a Category Manager for Target Plus, your primary responsibility will be to plan and direct the company goals through merchandising and marketing strategies, aiming to achieve profit and GMV targets, increase market share, and enhance guest satisfaction within your assigned category. You will be tasked with achieving category growth and market share gains by strategically planning business tactics such as Joint Assortment Planning, Forecasting, Promotion strategies, and Partner services. This will involve implementing long-term assortment strategies to drive the success of your category. In addition, you will drive and manage relationships with vendor partners across multiple tiers, ensuring alignment with business objectives through joint business planning. It will be crucial to maintain a curated assortment mix and performance to position Target as the preferred destination for your assigned category and business. Furthermore, you will collaborate locally and globally across teams, working closely with Product, Technology, and merchandising teams to drive holistic planning and achieve desired business results. The ideal candidate for this role should possess a 6+ year degree in B.S., B.A., B. Com, or B.B.A., with an Advanced Degree or MBA preferred. You should have at least 5 years of experience in Key account management, Vendor Management, merchandising operations, or inventory management to support ecommerce business. Financial and analytical skills are highly desired for this position, as you will need to manage account profitability effectively. Strong forecasting, problem-solving, decision-making, and attention to detail are crucial skills for success in this role. Additionally, you should have a proven ability to develop collaborative relationships with management in national accounts and across internal cross-functional departments. If you are someone who excels in Business Operations, enjoys enhancing Selling and Category Development, and is looking to make a significant impact in the digital shopping experience realm, we encourage you to apply for this exciting opportunity as a Category Manager for Target Plus.,

About IP Movers IT Pvt Ltd: IP Movers IT Pvt Ltd is a subsidiary of Mavshack AB Group, and Mavshack AB invests in companies with a focus on digital distribution. Together with our subsidiaries YourIT, 24hTech, Mavshack Movies, Mavshack Zellma, Partner54, and Mavshack LiveShopping, India, we offer digital total solutions tailored to our customers" needs regardless of industry and market. Job Summary: We are seeking a highly motivated and detail-oriented E-commerce Executive to join our team. The successful candidate will be responsible for managing the day-to-day operations of our e-commerce platforms, including product listings, inventory management, and Seller Support. The ideal candidate will have a strong background in e-commerce operations and excellent organizational skills. Key Responsibilities: Product Management: - Create engaging graphics including posts, infographics, and banners. - Update product listings with accurate information and images. - Convert images to different formats as needed. Strategy Development: - Monitor sales performance and work towards improvement. - Manage data with precision and generate insightful reports. - Develop strategies to increase sales and improve customer satisfaction. - Conduct inbound and outbound calls, manage non-delivery reports for efficient resolution, gather feedback, and ensure customer satisfaction. Qualifications and Experience: - Bachelor's degree or equivalent. - Knowledge of E-Commerce platforms (e.g., Flipkart & Meesho). - Knowledge of Canva and Seller Support. Job Location: Indore,

Hi Dear, We are having an exciting opportunity with a leading BPO & IT consulting company for the Amazon Process. ***(Please Note - There is "NO TARGET" in this job role. We need immediate Joiner or max 15 Days notice period and candidates should come for FTF interview.) Location - Vasant nagar, Bangalore Any Graduate candidate required with English & Hindi language must. Regional language is added advantage. Good communication skill must. Salary - As per the market standard. 6 Days working, Sunday off. General Shift (9:30 AM to 6:30 PM) Candidates from tele calling or customer support or digital marketing experience is added advantage. Job Description : Demonstrates effective, clear, and professional written and oral communication. Offers support in advertising to sellers registered on Amazon who are active on ads panel. Monitors the performance of activated advertisements through virtual light account management services. Delivers prompt and effective service to sellers and merchants, ensuring proper escalation of any issues they may encounter. Maintains a consistently positive and professional demeanour, presenting the company in a favourable light and adeptly handling sensitive issues. Demonstrates strong time-management skills, working independently while utilizing departmental resources, policies, and procedures. Contributes to fostering a positive team environment, proactively assisting team members with challenging interactions when needed. Interested candidates please share the CV at moumita.bera@upgrad.com Thanks, Moumita

For Team Leader: Minimum 4 Years Of Experience with Minimum 1 Year Of Experience As A Team Leader in Inbound Customer Service (Voice Process) Or Seller Support is Mandatory, where managed Team Of Customer Service Associates And Teams AHT, Shrinkage, SLA & Attrition and Possess Good Communication Skills In English. CTC Upto 5 LPA For Assistant Manager: Minimum 7 Years Of Experience with Minimum 1 Year Of Experience As An Assistant Manager in Inbound Customer Service (Voice Process) Or Seller Support is Mandatory, where managed & Coached Team Leaders, Customer Service Associates And Teams AHT, Shrinkage, SLA & Attrition and Possess Good Communication Skills In English And have handled Clients. CTC Upto 7 LPA * E- Commerce Experience For Team Leader & Assistant Manager Customer Service: Candidate From Ecommerce Process In Customer Service is Added Advantage For Team Leader & Assistant Manager Seller Support: Seller Support Experience is Mandatory where managed Supplier Performance, Timely Delivery, Developed & Maintained Relation with supplier, Monitored Performance- Delivery Times & Adherence to Contract Terms. Also Hiring For Operations Manager Roles for Customer Service & Sales with Relevant Experience. BPO (Call Center) Experience is Mandatory For All The Mentioned Roles. Graduation Is Mandatory. ___________________________________________________________________________

Opening for the KAM role such as improving seller growth, getting them invested in ads, making strategy to increase the growth of the seller , proper understanding of revenue generation ,team leading capabilities and Training to new joiner as KAM .

Must have Min 1+yrs exp as a Team Leader from International Voice ECommerce Process BPO. Team Leader from ECommerce International Voice process. Must know KPI's CSAT/NPS/AHT US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Role & responsibilities Analyze data or insights to determine industry and consumer trends Devise long-term development strategies for leading the supply function Foster trust relationships with internal and external teams to achieve better pricing and quality of services Make forecasts for monthly demand to ensure the availability of pricing and inventory Handle the catalogue for his respective category and work with various internal as well as external teams ensuring quick closure NPIs, Catalog issues, corrections Have a close look at other competitors channels (app/website etc.) and see to it that Mall is at par with respect to information provided, Pricing, Availability NPI closures of new brands as per SOPs and TaT. Brand onboarding on new platforms with the right margin, return policies, and dispute policies Inventory and discount management Daily assigned activities/Followups Solid knowledge of category management, marketing, and sales principles Preferred candidate profile category experience must - brand handling & seller support handling Kindly reach out to shivani.shrotriya@cielhr.com - 8602396006 for any queries

Senior Manager 2, Seller Experience & Product Quality About the Role: As a Senior Manager, Seller Experience, you will be instrumental in enhancing the overall seller journey on our platform. You will lead strategic initiatives to improve seller satisfaction, drive product quality, and combat fake & counterfeit goods. This role demands a highly analytical leader with a proven ability to translate data into actionable insights, drive complex cross-functional projects, and champion seller needs. What You'll Do: Elevate Seller Satisfaction: Own and drive the Seller NPS strategy, end-to-end, leveraging quantitative and qualitative insights to identify and resolve seller pain points. Lead deep dives into seller data to pinpoint key drivers of churn and dissatisfaction, translating these into concrete improvement initiatives. Champion seller feedback across the organization, ensuring their voice informs product and operational improvements. Drive Cross-Functional Excellence: Lead and execute high-impact, cross-functional projects aimed at improving seller touchpoints and platform experience. Collaborate closely with Product Development, Category, Trust & Safety, and other teams to ensure seamless execution and impactful outcomes. Apply first-principle thinking to dissect complex problems and develop innovative solutions that address root causes. Ensure Product Quality & Integrity: Own and improve product quality metrics, coordinating with various teams (e.g., Discovery, UGC, MART) to drive continuous improvement. Lead initiatives to combat fake and counterfeit products, including driving brand collaborations and developing proactive identification mechanisms with Product and Data Science teams. Conduct intricate analyses to understand drivers of poor product ratings and work to implement solutions. Lead & Mentor: Manage and develop a high-performing team (FTEs and FTCs) to ensure operational excellence and continuous improvement in seller experience. Monitor key input and output metrics, escalating issues promptly and driving timely resolution. What We're Looking For: Data Analysis & Insights: Ability to conduct deep-dive analyses, identify trends, and translate complex data into clear, actionable insights. Product Development Collaboration: Demonstrated experience working closely with product development teams to define requirements, provide feedback, and launch impactful features. Cross-Functional Coordination & Execution: Exceptional ability to lead and deliver complex projects involving multiple stakeholders across different functions. First-Principle Thinking: A demonstrated approach to problem-solving that involves deconstructing issues to their fundamental truths. Strong understanding of e-commerce platforms and seller ecosystem is a plus. Excellent communication and presentation skills, with the ability to influence stakeholders at all levels. Prior experience in managing and mentoring teams is a plus.

The Supplier Collaboration Team Leader is responsible for fostering strong relationships with suppliers to ensure a smooth and efficient supply chain process ensure the timely delivery of quality goods and services to meet the demand. Required Candidate profile Wfo-Bangalore only not for Kolkata and Hyderabad.Apply those who can relocate in Bangalore Must know-English and Hindi Call Whatsapp cv AMIT 8178259405, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

Role & responsibilities Be a torch bearer of values in every conversation with customers and partners Handle inbound and outbound calls, chats and emails with customers and other stakeholders. Identify the needs of restaurant partners, resolve issues, and provide solutions. Be a problem solver and quick learner. Should be able to think out of the box and have strong customer first mindset Should meet the defined KPI on day to day operation. Meet personal targets and work towards meeting team targets. Maintain records of the conversations with the customer. Be a team player and go above and beyond. Highlight the unresolved issues to the right stakeholders. Preferred candidate profile Should be flexible to move around voice and non-voice as per business needs. Having 1 year experience in a Contact Center environment will be an added advantage. Should be proficient in English & Hindi. Should be able to work from the office (work from home only in BCP scenarios ) Willingness to work in shifts (24/7 working environment) Perks and benefits working days 6 WFO Only E - Commerce or Logistics , FMCG & FOOD INDUSTRY PREFERED Work from Office in ETV - Devarabisanahalli Bengaluru ,Karnataka 560103 Fixed Salary 3 - 6.5 LPA + PF + Insurance For any further assistance, kindly write back to shivani.shrotriya@cielhr.com or reach out to 8602396006.

Role & Responsibilities Knowledge of E-commerce, seller support Operations Knowledge of backed ticketing process Should have worked in blended process Strong Analytical and Calculative skills Must have worked in Night Shifts.. Ability to work under pressure and detail oriented. Preferred Candidate Profile Experience:- 0 to 3 Yrs Qualification:- B.COM Graduates, Graduates with Mathematical Background Excellent communication in English. Comfortable to work in 24*7 Rotational Shifts Perks and Benefits Salary: 2,95,200 to 3,43,200 Medicare Benefits Both side cab facilities.

Role & Responsibilities Knowledge of E-commerce, seller support Operations Knowledge of backed ticketing process Should have worked in blended process Strong Analytical and Calculative skills Must have worked in Night Shifts.. Ability to work under pressure and detail oriented. Preferred Candidate Profile Experience:- 0 to 3 Yrs Qualification:- B.COM Graduates, Graduates with Mathematical Background Excellent communication in English. Comfortable to work in 24*7 Rotational Shifts Perks and Benefits Salary: 2,95,200 to 3,43,200 Medicare Benefits Both side cab facilities.

Team Leader - Seller Support Process,supplier seller collaboration Min 1 YR Team Leader exp in supplier seller collaboration Domestic Seller Support Process OR SME in Seller Support Process KRA KPI CSAT, SLA, AHT, Attrition, Shrinkage Required Candidate profile Wfo-Bangalore only not for Kolkata and Hyderabad.Apply those who can relocate in Bangalore Graduation MUST Call Whatsapp cv AMIT 8178259405, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER WFO Lucknow only not for Delhi/NCR..Apply those who can relocate in Lucknow Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Lucknow only not for Delhi/NCR..Apply those who can relocate in Lucknow Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

Job Location - Noida Sector 135 Walk in Date - 31st May 2025 Walk-in Time - 11.00 AM to 4 PM IST Walk-in Venue - TELUS DIGITAL, Tower-6, UG Floor, Conduent Business Services, Infospace, Sector 135, Noida, Uttar Pradesh, 201304 Role & Responsibilities Works with customers on call to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed. Preferred Candidate Profile Educational Qualification :Any Graduate, Post Graduate can apply Excellent communication in English. Freshers graduating in 2025 & result awaited candidates are eligible to apply Comfortable working with 24*7 Environment Job Location - Sector 135 Noida (Work from Office) Perks and Benefits Salary: 3.2 LPA - 3.65 LPA Both side cab facilities (Upto 35 kms from office location) Medical Insurance Life Insurance

Job designation- Customer Support Associate- Blended process 5 days working with 2 Rotational week off Role & responsibilities Handle inbound and outbound customer calls professionally. Address and resolve customer queries, issues, and concerns with empathy and accuracy. Provide product/service information and support. Maintain detailed records of customer interactions. Work effectively in a fast-paced, rotational shift environment. Should be able to communicate well in English language. Preferred candidate profile Excellent verbal communication skills in English (additional languages are a plus). Strong problem-solving and active listening skills. Ability to work flexible shifts. A customer-centric attitude and willingness to go the extra mile. Perks and benefits Opportunity to work in a dynamic, technology-driven environment. One side cab facility in odd hours Shift. Professional growth and learning opportunities. A supportive team culture that values innovation and customer excellence. Package and other Benefits: Salary Package: 1.90 LPA to 2.5 LPA PF & ESIC How to Apply? Interested candidates can drop their updated Resume on below mentioned email ID or can directly be Walk-in at below mentioned address: Contact person : Anupam Pandey @ 7011087542, 9958210124-Daksh Malik, 8448603147-Diya Rawat, 9718316448 - Ankit Saxena, - (Available on WhatsApp also) Office Address -A6 Sector 64 Noida, Tech Mahindra, Opposite Sahara Chowk (Nearest Metro Sec - 62 Blue line)

Job designation- Customer Support Associate- Blended process 5 days working with 2 Rotational week off Role & responsibilities Handle inbound and outbound customer calls professionally. Address and resolve customer queries, issues, and concerns with empathy and accuracy. Provide product/service information and support. Maintain detailed records of customer interactions. Work effectively in a fast-paced, rotational shift environment. Should be able to communicate well in English language. Preferred candidate profile Excellent verbal communication skills in English (additional languages are a plus). Strong problem-solving and active listening skills. Ability to work flexible shifts. A customer-centric attitude and willingness to go the extra mile. Perks and benefits Opportunity to work in a dynamic, technology-driven environment. One side cab facility in odd hours Shift. Professional growth and learning opportunities. A supportive team culture that values innovation and customer excellence. Package and other Benefits: Salary Package: 1.90 LPA to 3.2 LPA PF & ESIC How to Apply? Interested candidates can drop their updated Resume on below mentioned email ID or can directly be Walk-in at below mentioned address: Contact person : 8448603147 Diya Rawat, 9718316448 - Ankit Saxena, 9718316448-Vishambhar- (Available on WhatsApp also) Email on :Dm001099643@techmahindra.com Office Address -A6 Sector 64 Noida, Tech Mahindra, Opposite Sahara Chowk (Nearest Metro Sec - 62)

We are looking for Ecommerce Executive to manage and grow our presence on Amazon, Flipkart etc. The candidate should have experience in marketplace operations, listing optimization, campaign management, and driving sales growth. Contact: 9041888043