Teller/Customer Service

We’re Hiring! | Telecaller / Customer Service Associate – Real Estate
Location: [Nagpurg]
Company: Maitreya Group – Building Trust, Creating Value
Experience: 0 to 3 years
Employment Type: Full-Time

About Maitreya Group

At Maitreya Group, we are more than just a real estate company – we are creators of lifestyles, homes, and investment opportunities. With years of experience in delivering quality projects across the region, we pride ourselves on our transparency, innovation, and customer-first approach. Now, we are expanding our team and looking for driven individuals to be the voice of Maitreya for our customers.

Job Role: Telecaller / Customer Service Associate

As a Telecaller / Customer Service Associate, you will be the first point of contact between Maitreya Group and our prospective customers. Your role will be essential in generating interest, nurturing leads, and ensuring a seamless customer experience.

Key Responsibilities

• Make outbound calls to potential clients from our database and follow up on inquiries from campaigns, portals, or walk-ins.
• Understand and explain real estate projects, amenities, pricing, and payment plans to potential buyers in a clear and persuasive manner.
• Schedule site visits for interested clients and coordinate with the sales team to ensure a smooth handover.
• Maintain and update customer records, feedback, and follow-up details in the CRM system.
• Handle inbound calls, resolve queries, and provide relevant information promptly and professionally.
• Develop strong product knowledge of the company’s projects and stay updated with new launches, pricing changes, or promotions.
• Meet daily/weekly calling targets and contribute to team goals.

Desired Candidate Profile

• Educational Qualification: Minimum HSC / Graduate in any stream.
• Experience: 0 to 3 years in telecalling, customer service, or sales support (Real Estate industry preferred but not mandatory).
• Languages: Proficient in Hindi and English (additional regional languages are a plus).
• Skills Required:
• Strong verbal communication and active listening skills
• Confident and persuasive personality
• Basic computer and CRM software knowledge
• Target-oriented mindset and willingness to learn
• Freshers with excellent communication skills and a keen interest in real estate are encouraged to apply.

What We Offer

• Competitive salary with performance-based incentives
• Training and mentoring to help you grow professionally
• Opportunity to work with a reputed and growing real estate brand
• Supportive and dynamic work environment
• Long-term career growth within the sales and customer service domain

Job Types: Full-time, Permanent, Fresher

Pay: ₹9,631.24 - ₹17,471.68 per month

Work Location: In person

Speak with the employer
+91 8208241411