Telle Callers

Job Title: Telecaller / Telemarketing Executive

Job Summary:

Telecaller

Key Responsibilities:

• Make outbound calls to prospective customers.

• Explain products or services and answer queries.

• Follow up on previous contacts and inquiries.

• Maintain accurate records of calls and customer information.

• Meet daily/weekly/monthly targets for calls and conversions.

• Handle complaints or escalations and ensure customer satisfaction.

• Conduct market research to identify potential leads.

• Schedule appointments for sales representatives or follow-up calls.

• Keep up-to-date with product knowledge and company updates.

Requirements:

• High school diploma or equivalent (Bachelors degree is a plus).

• Prior experience in telecalling, telesales, or customer service preferred.

• Excellent communication skills in [mention language(s) like English, Hindi, etc.].

• Strong persuasion and negotiation skills.

• Ability to handle rejection and remain motivated.

• Patience, confidence, and a pleasant phone manner.