Telesales/Customer Services

2 years

3 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We require a Female Executive – Tele-Sales, Customer Support & Office Administration

Location: East Patel Nagar, NewDelhi

Experience: 2–5 years (Tele-Calling / Inside Sales + Basic Office Management)

Role Overview

We are looking for a polished and confident Female Executive whose primary responsibility will be tele-calling for customer orders, feedback, and franchise enquiries. The ideal candidate must have strong sales ability, excellent communication skills in English & Hindi, and the capability to handle administrative tasks and staff coordination.

Key Responsibilities

1.Tele-Calling & Sales

2.Make outbound calls for customer orders, feedback, and franchise enquiries.

3.Explain products, offers, and franchise details clearly and professionally.

4.Drive conversions with strong persuasion and sales skills.

5.Maintain proper follow-up until closure of leads or resolution of customer issues.

6.Maintain call logs, CRM entries, and daily reporting.

7.Office Administration & Staff Coordination

8.Oversee staff attendance, discipline, and coordinate salary compilation.

Required Skills & Experience

Mandatory: Minimum 2 years of experience in tele-calling/inside sales.

Strong fluency in English and Hindi (spoken and written).

Excellent sales pitch, communication skills, and customer handling ability.

Confident personality with the ability to manage and control staff.

Basic knowledge of Excel, CRM tools, and admin reporting.

Highly disciplined, organized, proactive, and target-oriented./

Preferred Profile

Female candidates only.

Polished communication and professional presentation.

Salary: As per experience

Joining : Immediate preferred

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Provident Fund

Ability to commute/relocate:

  • New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • Sales: 2 years (Required)

Language:

  • English (Required)

Location:

  • New Delhi, Delhi (Preferred)

Shift availability:

  • Day Shift (Preferred)

Willingness to travel:

  • 25% (Preferred)

Work Location: In person

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