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3.0 - 7.0 years
0 Lacs
delhi
On-site
We are currently seeking a Sales Team Leader to effectively manage and lead our team of telecallers at Lifease Solutions LLP. In this role, you will be responsible for driving high lead conversion rates and overall sales performance. Key Responsibilities: - Lead and manage the telesales team to successfully achieve sales targets. - Provide guidance and mentorship to improve lead conversion rates among team members. - Conduct training sessions to enhance the sales skills and performance of telecallers. - Ensure timely follow-ups on leads and maintain effective communication with clients. - Develop and implement innovative sales strategies to maximize revenue for the company. - Analyze sales data and performance metrics to identify areas for improvement and enhance team efficiency. - Collaborate with the field sales team to close deals and schedule site visits for potential clients. - Foster strong relationships with clients to encourage repeat business and generate referrals. About Company: Lifease Solutions LLP is a dynamic organization that combines design and technology to address various challenges and bring ideas to life. We are a leading provider of software solutions and services, dedicated to helping businesses achieve success. Headquartered in Noida, India, we specialize in delivering high-quality, innovative solutions that drive value and growth for our clients. With expertise in the finance, sports, and capital market sectors, we have become a trusted partner for companies worldwide. Our team takes pride in transforming small projects into significant achievements and is committed to assisting clients in maximizing their IT investments.,
Posted 2 days ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
Yulu is India's leading shared micro-mobility platform, revolutionizing urban transportation through smart, sustainable, and electric-first mobility solutions. With a rapidly growing fleet of tech-enabled electric two-wheelers and a robust battery-swapping infrastructure, Yulu makes last-mile commutes not only efficient but also planet-friendly. Our IoT-driven platform and smart electric vehicles are helping cities reduce traffic congestion and carbon emissions while empowering millions with affordable and reliable transportation. Backed by industry giants like Bajaj Auto and Magna International, Yulu operates at the intersection of mobility, technology, and sustainability. Our mission is to reduce congestion, cut emissions, and transform how India moves one ride at a time. With millions of rides completed, thousands of EVs on the road, and a rapidly expanding footprint, we're not just building EVs - we're building the future of urban mobility in India. Role Summary Yulu has grown its user base over 3X in the last 24 months. The aim is to grow 2X in the next 12 months. We're looking for a Retention & Growth Marketing Specialist to lead our efforts in customer retention & winbacks on digital, through smart engagement and CRM strategies. You'll be responsible for designing and executing full-funnel user journeys (via MoEngage or similar tools), managing voice-led telesales & surveys, working with Product to drive new feature adoption, and run performance marketing campaigns. Natural flair & fluency with data is critical - you should be able to connect, clean, analyze and interpret data from multiple sources (GA4, AppsFlyer, Metabase, SQL, internal dashboards) and turn them into actionable campaigns and insights. This is a full-time role based in Bangalore, suited for professionals with 3-5 years of experience, offering an exciting opportunity to drive impactful retention and growth initiatives. Key Responsibilities Retention & Reactivation (Core Focus) - Design and run multi-touch CRM campaigns to improve user retention, reduce churn and drive winbacks through reengagement - Smart user segmentation based on deep behavioral understanding built through data analysis and on-ground insights - Plan & execute campaigns to achieve success metrics of outcomes & costs by continuous testing and optimizing campaigns - messages, creatives, channels, etc. - Define & own campaign outcomes by proactive actions, experimentation & optimization, and creating dashboards & reports to tracking and align stakeholders - Work with Data and Product teams to build triggers, dashboards, and user insights - Explore new tools to reach customers more effectively & efficiently Data Analysis & Orchestration (Core Focus) - Understand data structures, logic and flow across different platforms used by Yulu to be able to orchestrate reports that might run across multiple data sources - Articulate requirements to the data team for complex tasks. Write clear requirements (PRDs, BRDs) for Tech & Data teams to enable campaign triggers and accurate measurement. - Strong understanding of user-level data, channel performance & attribution logic. - Experience using SQL/Metabase, Google Analytics 4, MMPs like AppsFlyer or Branch. - Ability to stitch multiple data streams (performance marketing, referrals, telecalling, organic) & analyze the full picture, to derive clear stories & actionables. - Onboard tools to build data connections and drive campaign automation (using APIs, Webhooks, etc) to connect CRM, data pipelines, and other systems for more efficient execution. Telesales Channel Management - Manage a dedicated telecalling team for acquisition nudges and retention follow-ups - Define calling logic, user lists, scripts, and track conversion impact. - Design surveys, user scripts, and incentive structures define KRA/SLAs for telecalling teams. - Leverage telesales interactions to gather user feedback, spot trends, and share insights to refine CRM and Product Marketing strategies. Product Marketing Support (Basic) - Collaborate with Product and Ops to drive the new feature GTM to the right user segments - Plan and execute targeted awareness and adoption campaigns for key introductions. - Develop GTM plans for new feature rollouts; gather user feedback via on-ground insights Performance Marketing (Basic) - Run or support basic performance campaigns on Meta, Google, etc., for user acquisition or re-engagement - Monitor channel effectiveness and conversion rates in collaboration with the growth team - How platforms like Meta & Google App Campaigns (UAC) work, and how to complement paid performance with CRM & organic channels. Requirements: - Hands-on experience with MoEngage or similar CEPs (WebEngage, CleverTap, etc.) with experience in retention, CRM, or lifecycle marketing - Strong analytical skills - can interpret data, identify drop-offs, build hypotheses - Strong data handling: advanced Excel/Sheets, SQL basics, GA4, attribution platforms. - Familiar with workflow & report automation using APIs, Webhooks, etc - Passionate about automating repetitive tasks to scale campaigns efficiently. - A system builder - you like creating structure from chaos and scaling what works - Loves to collaborate across Product, Ops, Engineering, and Agencies - Hands-on, heart for new challenges, flexible going off script, & hungry for growth - Flexible to experiment, fail fast, learn faster, and own execution fully Nice to Have - SQL or data querying skills. - Experience with tools like MMP, GA4, BigQuery, Google Script, and Metabase. - Experience managing telecalling or inside sales teams will be a plus,
Posted 1 month ago
7.0 - 12.0 years
8 - 14 Lacs
Noida
Work from Office
Note before you apply: Candidates with relevant Experience in team handling BFSI Market is must ., preferably form Virtual sales, telesales management - portfolio management Excellent communication in English only can apply Should have good years of experience in sales team leading If you meeting the eligible criteria please share your cv to Ganesa HR Whatsapp 8056659888 (Mention Unit Manager) All the Best ! Unit Manager - Priority About OCC The endeavor of Outbound Contact Centre is to create best in class customer experience through effective use of innovative technology for a sustainable mutually beneficial relationship. As a part of Outbound Contact Centre, he/she would have to support the respective Line of Business to achieve and exceed dial targets through effective use of communication skills. The Axis Outbound Contact Channel will work and focus on a new age technology which will provide the customer with a new and unique banking experience in terms of customer service. Outbound Contact Centre envisages to provide a differential customer experience. AbouttheRole Job holder needs to manage an outbound team across various Banking products. Outbound Team will be in partner payroll. Job holder expected to manage around 15+ member team Key Responsibilities Drive Sales, Productivity,Cross Sell, Cost to Income, profitability and growth of channel. 1.Train and Manage team of 15+ strong telecallers who will be engaged in selling of products to existing customers of the bank. Unit Manager will be Managing the team of VRM Priority. 2. Develop and implement effective sales strategy to achieve business objectives. 3. Guide, coach and motivate teams across locations for improved performance. 4. Drive productivity of the team. 5. Analyze business numbers to identify opportunities and GAPS for corrective actions. 6.Ensure delivery of the sales targets assigned for the respective line of business. 7. Improve existing processes to enhance productivity and overall performance of the team. Qualifications Optimal qualification for success on the job is: Post Graduate with more than 6 years of relevant experience. Role Proficiencies For successful execution of the job, a candidate should possess the following: Sound knowledge of retail banking products and process. Knowledge of digital banking channels like, Internet Banking, Mobile App. Leadership skills, Inter personal skills, Analytical skills. AboutAxis Incorporated in 1994, Axis Bank is one of Indias most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool. The Bank has a young & engaged workforce of over 60,000 employees, with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.
Posted 2 months ago
7.0 - 12.0 years
8 - 14 Lacs
Kolkata
Work from Office
Note before you apply: Candidates with relevant Experience in team handling BFSI Market is must ., preferably form Virtual sales, telesales management - portfolio management Excellent communication in English only can apply Should have good years of experience in sales team leading If you meeting the eligible criteria please share your cv to Ganesa HR Whatsapp 8056659888 (Mention Unit Manager) All the Best ! Unit Manager - Priority About OCC The endeavor of Outbound Contact Centre is to create best in class customer experience through effective use of innovative technology for a sustainable mutually beneficial relationship. As a part of Outbound Contact Centre, he/she would have to support the respective Line of Business to achieve and exceed dial targets through effective use of communication skills. The Axis Outbound Contact Channel will work and focus on a new age technology which will provide the customer with a new and unique banking experience in terms of customer service. Outbound Contact Centre envisages to provide a differential customer experience. AbouttheRole Job holder needs to manage an outbound team across various Banking products. Outbound Team will be in partner payroll. Job holder expected to manage around 15+ member team Key Responsibilities Drive Sales, Productivity,Cross Sell, Cost to Income, profitability and growth of channel. 1.Train and Manage team of 15+ strong telecallers who will be engaged in selling of products to existing customers of the bank. Unit Manager will be Managing the team of VRM Priority. 2. Develop and implement effective sales strategy to achieve business objectives. 3. Guide, coach and motivate teams across locations for improved performance. 4. Drive productivity of the team. 5. Analyze business numbers to identify opportunities and GAPS for corrective actions. 6.Ensure delivery of the sales targets assigned for the respective line of business. 7. Improve existing processes to enhance productivity and overall performance of the team. Qualifications Optimal qualification for success on the job is: Post Graduate with more than 6 years of relevant experience. Role Proficiencies For successful execution of the job, a candidate should possess the following: Sound knowledge of retail banking products and process. Knowledge of digital banking channels like, Internet Banking, Mobile App. Leadership skills, Inter personal skills, Analytical skills. AboutAxis Incorporated in 1994, Axis Bank is one of Indias most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool. The Bank has a young & engaged workforce of over 60,000 employees, with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.
Posted 2 months ago
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