Handle inbound and outbound calls to international clients, addressing their queries, concerns, and requirements effectively.
Develop and maintain strong relationships with international clients to ensure a high level of satisfaction and retention.
Provide accurate information about products/services, promotions, and company policies.
Ensure smooth communication by clearly explaining details and resolving issues quickly.
Assist clients with troubleshooting, orders, bookings, and product-related inquiries.
Document client interactions and maintain accurate records in the CRM system.

Skills & Qualifications:

Proven experience as a Telecaller, Customer Service Executive, or similar role, especially with international clients.
Excellent verbal and written communication skills in English.
Strong understanding of international business practices and client expectations.
Ability to communicate, politely, and professionally with clients from diverse cultural backgrounds.
Excellent listening skills and the ability to understand client needs quickly.

Interested candidates can share their resume at hr@lockene.us or call 7058866474

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement
Internet reimbursement

Application Question(s):

How many years of experience you have with Telesales or as Telecaller

Language:

Gujarati (Required)
Hindi (Required)
English (Required)

Location:

Mira Road, Mumbai, Maharashtra (Preferred)

Work Location: In person

Application Deadline: 25/07/2025

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Telesales Executive