Telesales Executive - Insurance

Job Title: Telesales Executive – Insurance

Company Name: Transcom

Location: Office No 1501, 1508, Nyati Enthral, Sr. No. 12/1A, Mundhwa-Kharadi Bypass, Kharadi, South Main Road, Kharadi, Pune, Maharashtra 411014

Work Mode: Work from Office

Nature of Account: Domestic

Department: Insurance (Health, Motor & Life)

Shift: Rotational Shift (Day shift for females up to 8 PM; Rotational for males)

Working Days: 6 days/week

Position Overview:

We are looking for enthusiastic and customer-centric individuals to join our growing Customer Success Team. As a Customer Success Associate, you will play a key role in advising and guiding customers towards the most suitable insurance products, including Health, Motor, and Life insurance. This is a great opportunity for both freshers and experienced professionals with a passion for customer engagement and a knack for sales.

Key Responsibilities:

• Make outbound calls to interested leads and guide them through appropriate insurance solutions.
• Build a deep understanding of customer requirements and match them with relevant insurance products.
• Maintain high levels of customer satisfaction and handle customer concerns with professionalism.
• Meet and exceed daily/weekly/monthly performance targets.
• Maintain accurate records of customer interactions and follow-ups in internal systems.
• Stay up to date on insurance products, features, and market updates.

Eligibility Criteria:

• Education: Graduate in any discipline.
• Experience: Open to both freshers and experienced candidates.
• Preferred: Experience in insurance and a flair for sales is a plus.
• Languages Required: Fluent in English and Hindi.
• Communication Skills:

o Excellent verbal and written communication in both languages.

o Must be free from MTI (Mother Tongue Influence) and RTI (Regional Tone

Influence).

o Strong grammar and pronunciation skills are a must.

Salary:

•  Freshers: Up to ₹25,000 CTC
•  Experienced Candidates: Up to ₹40,000 CTC (Based on last drawn salary)

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person