Job
Description
Key Responsibilities: Contact existing and potential customers via phone calls, emails, and WhatsApp to promote products and services available on the GeM (Government e-Marketplace) portal . Assist customers by providing detailed information about GeM services, registration process, bidding, tender submission procedures, and related benefits. Target clients for new subscriptions and generate sales. Perform regular follow-ups with customers to convert leads into successful sales. Understand client requirements and guide them towards suitable services. Provide consultancy for GeM portal registration, bidding, tender submissions, and associated services. Maintain accurate records of client interactions, follow-ups, and sales conversions in the CRM system. Actively search for new leads and make proactive efforts to achieve sales targets. Coordinate with internal teams for documentation, registration, bidding support, and timely service delivery. Resolve client queries and provide appropriate guidance and solutions. Stay updated with the latest rules, policies, and tender processes on the GeM portal. Prepare and submit daily, weekly, and monthly sales reports to the management. Qualifications and Required Skills: Bachelor’s degree in any field. Minimum 1-2 years of experience in Tele Sales, Inside Sales, or Business Development (Experience in Tendering or GeM Portal services will be an added advantage). Familiarity with Government e-Marketplace (GeM) Portal will be preferred. Excellent verbal communication skills in Gujarati, Hindi, and English . Proficiency in CRM software and MS Office (Excel, Word). Strong convincing skills and ability to handle clients effectively. Self-motivated, target-oriented, and results-driven approach. Ability to work efficiently under pressure and meet deadlines. Additional Information: Primarily office-based role with occasional client meetings in the field if required. Attractive incentives and bonuses will be provided based on sales performance. Complete training will be provided on GeM portal services and products. Job Types: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹25,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Work Location: In person
