Telesales Assistant Manager

Role Overview: As a telesales executive, your main responsibility will be to convert leads for the company through telephonic conversations. You will be required to maintain and monitor records of all conversations, including customer feedback, purchase orders, and queries. It is crucial to stick to the sales script and strategy provided while also having the flexibility to improvise when necessary. Keeping customers informed about new product launches and recording their reactions will be part of your daily tasks. Being updated with the latest industry trends is essential to excel in this role. You will also liaise with the concerned department to address customer queries and complaints promptly. Directing prospects to the field sales team and accurately processing orders are key responsibilities. Additionally, handling grievances effectively and striving to meet sales quotas will contribute to the company's success. Key Responsibilities: - Convert leads through telephonic conversations - Maintain and monitor records of all conversations - Stick to the sales script and strategy, while being open to improvisation - Update customers about new launches and record their reactions - Liaise with the concerned department for customer queries and complaints - Direct prospects to the field sales team when required - Process orders accurately and update customer information in the database - Handle grievances and meet sales quotas Qualifications Required: - Good communication skills in English - Ability to understand customer requirements and close sales effectively (Note: Additional details of the company are not provided in the job description) If you are interested in this opportunity, please share your CV on 9319825629.,