Posted:2 weeks ago|
Platform:
On-site
Full Time
Respond promptly and professionally to customer inquiries via phone, email, or chat.
• Handle and resolve customer complaints with empathy and efficiency.
• Maintain accurate and detailed records of customer interactions.
• Follow communication procedures, guidelines, and policies.
• Provide product and service information to customers.
• Identify and escalate issues to the appropriate departments when necessary.
• Achieve performance goals such as customer satisfaction, call handling time, and quality assurance.
Job Types: Full-time, Permanent, Fresher
Pay: ₹161,295.45 - ₹300,000.00 per year
Benefits:
Schedule:
Work Location: In person
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