Telecalling Female

Job Description: As a Truecaller employee, you will be responsible for handling various tasks related to the job. Key Responsibilities: - Handle incoming calls and provide assistance to callers - Maintain accurate records of all calls and interactions - Follow communication scripts when handling different topics - Identify customers" needs, clarify information, research every issue, and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage customers by taking the extra mile - Keep records of all conversations in our call center database in a comprehensible way - Meet personal/team qualitative and quantitative targets Qualifications Required: - Excellent communication and presentation skills - Ability to multi-task, prioritize, and manage time effectively - High school diploma or equivalent - Proficient in relevant computer applications - Previous experience in a customer support role is a plus Note: No additional details about the company are mentioned in the job description.,