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Telecalling Executive

0 - 2 years

1 - 2 Lacs

Posted:6 hours ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Key Responsibilities:

  • Make regular follow-up calls to

    dealers and electricians

    for charger installation coordination.
  • Explain tasks, provide updates

    , and

    resolve queries

    in Tamil for local vendors and technicians.
  • Translate field communication from Tamil to

    Hindi/English

    for reporting and internal coordination.
  • Assist in

    scheduling and tracking installations

    , ensuring timely updates from the ground team.
  • Maintain proper call records, visit statuses, and escalate issues as needed.
  • Coordinate closely with

    project managers, operations, and technical support teams

    .

Requirements:

  • Fluency in Tamil

    (spoken and written) is mandatory.
  • Conversational knowledge of

    Hindi and/or English

    is required.
  • Minimum 6 months to 2 years of telecalling/customer service/coordination experience preferred.
  • Strong communication and interpersonal skills.
  • Basic knowledge of EV, electrical installations, or dealer/vendor ecosystems is a plus.
  • Comfortable using mobile apps, Google Sheets, and WhatsApp for work coordination.

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