Telecaller

0 years

1 - 2 Lacs

Posted:15 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

We are looking for a motivated and enthusiastic Telecaller to join our team. As a Telecaller, you will be responsible for reaching out to potential customers over the phone, explaining our products or services, and converting leads into successful business opportunities.

Key Responsibilities:

  • Make outbound calls to prospective customers.
  • Understand customer needs and offer appropriate solutions or information.
  • Maintain a database of customer information and interactions.
  • Follow up with potential leads and maintain consistent contact.
  • Meet or exceed daily and monthly targets.
  • Handle customer queries and resolve complaints effectively.
  • Maintain a polite and professional tone at all times.

Required Skills & Qualifications:

  • High School diploma or equivalent; a bachelor’s degree is a plus.
  • Excellent verbal communication skills in [languages – e.g., English, regional language].
  • Good listening and interpersonal skills.
  • Basic computer knowledge and familiarity with MS Office or CRM software.
  • Previous experience in telecalling, customer service, or sales is an advantage but not mandatory.
  • Ability to handle rejection and remain positive.

Working Hours:

  • [Specify working hours, e.g., 9 AM – 6 PM, Monday to Saturday]

Perks & Benefits:

  • Attractive incentives and bonus structure
  • Training and career development opportunities
  • Friendly work environment

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Internet reimbursement
  • Paid sick time

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