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Rajasthan Vikas Sansthan

0 - 31 years

1 - 2 Lacs

jodhpur

Posted:1 day ago| Platform: Apna logo

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Skills Required

scheduling schedule healthcare compliance support

Work Mode

On-site

Job Type

Full Time

Job Description

A Medical Call Center Representative serves as the first point of contact for patients, providing information, scheduling appointments, and addressing inquiries. Schedule patient appointments and coordinate with healthcare providers and clinical staff. Verify patient demographic and insurance information. Document patient interactions, inquiries, and appointment details accurately. Follow established call center protocols, including HIPAA compliance, to protect patient confidentiality. Handle patient complaints and concerns professionally and empathetically. Provide basic medical information and directions to patients as appropriate.

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