Telecaller Outbound

0 - 31 years

1 - 2 Lacs

basaveshwara nagar bengaluru/bangalore region

Posted:1 day ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

A Tele caller for loan collection and recovery is responsible for making outbound calls to customers with overdue loan payments, reminding them of due dates, and explaining repayment terms. They negotiate and persuade customers to make timely payments while maintaining a polite and professional tone. The role involves updating accurate records of conversations and payment commitments in the system. Tele callers must also handle customer queries related to loans and escalate unresolved or non-cooperative cases to the recovery or legal team. Their goal is to reduce loan defaults and ensure consistent cash flow for the organization.

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