Responsibilities Lead and manage a team of collection agents. Set and monitor performance targets for the team. Provide training, support, and guidance to team members. Ensure compliance with company policies and regulatory requirements. Handle escalated customer issues and resolve them in a timely manner. Analyze collection data to identify areas for improvement. Develop and implement strategies to improve collection efficiency. Prepare and present regular reports on team performance. Qualifications : Minimum 10th pass degree in business, finance, or a related field. Minimum of 2-5 years of experience in collections or a related field. Proven experience in a supervisory or leadership role. Strong understanding of collection processes and regulations. Excellent communication and interpersonal skills. Ability to lead and motivate a team. Strong problem-solving and decision-making abilities.

Telecaller responsibilty 1)Calling customers and informing them of unpaid debts 2) Handle client grievances about unpaid debts and provide timely response 3) Clear up any client confusion about product policies and agreements 4) Searching publicly available databases and documents to locate defaulters 5) Initiating legal and repossession proceedings if debt recovery fails. 6) Candidate should have a minimum of 1year of work experience in loan recovery.

1) Act as the first point of contact for customer queries related to ITR and GST. 2) Understand client requirements, and collect basic information/documents (e.g., PAN, Aadhaar, GSTIN, invoices, Form 16). 3) Guide customers on how to use online tax filing portals or company platforms. 4) Help customers select the correct tax forms and filing categories. 5) Answer questions about filing status, refunds, due dates, penalties, etc. 6) Coordinate between the client and the CA/accounting team to ensure smooth filing. 7) Follow up with clients for pending documents or clarifications. 8) Track and update the status of filings, payments, or queries.

Key Roles of an HR Executive: 1) Posting job openings on various platforms. 2) Screening resumes and shortlisting candidates. 3) Coordinating interviews and managing the hiring process. 4) Assisting in onboarding and induction of new hires. 5) Addressing employee queries and grievances. 6) Maintaining employee records and HR databases. 7)Prepare recruitment reports. 8)Support team leads with performance review processes.

Telecaller responsibilty 1)Calling customers and informing them of unpaid debts 2) Handle client grievances about unpaid debts and provide timely response 3) Clear up any client confusion about product policies and agreements 4) Searching publicly available databases and documents to locate defaulters 5) Initiating legal and repossession proceedings if debt recovery fails. 6) Candidate should have a minimum of 1year of work experience in loan recovery.

1)Handle customer calls professionally and efficiently and guiding to accomplish the process on time 2)Address customer queries, resolve concerns, and manage complaints. 3)Keep records of customer interactions and follow up when required. 4)Provide customers with accurate information to help resolve their issues. 5)Meet up daily performance and work with other departments to manage ITR/GSt issues.

* Calling the customers for regarding Loan orders assigned and providing general guidance for the Loan Application updation and collecting the information of pending details who have already applied for loans in the banks. * Perform a general evaluation of an application (Personal and Business ID documents, etc.) * Gather all important data from the client (PAN/Aadhar details, GST.) * Verify information and references by contacting the right sources and updating in the tracker. * Correct mistakes and investigate inconsistencies * Conduct a final review of the file before closing the application

Responsibilities Lead and manage a team of collection agents. Set and monitor performance targets for the team. Provide training, support, and guidance to team members. Ensure compliance with company policies and regulatory requirements. Handle escalated customer issues and resolve them in a timely manner. Analyze collection data to identify areas for improvement. Develop and implement strategies to improve collection efficiency. Prepare and present regular reports on team performance. Qualifications: 10th Pass,experience in finance, or a related field. Minimum of 2-5 years of experience in collections or a related field. Proven experience in a supervisory or leadership role. Strong understanding of collection processes and regulations. Excellent communication and interpersonal skills. Ability to lead and motivate a team. Strong problem-solving and decision-making abilities.

Responsibilities Collaborate with hiring managers to understand job requirements and qualifications. Source potential candidates through various channels such as job boards, social media, and networking events. Screen resumes and applications to identify suitable candidates. Conduct interviews to assess candidates' skills, experience, and cultural fit. Coordinate and schedule interviews with hiring managers. Maintain a database of potential candidates for future job openings. Provide timely updates to hiring managers and candidates throughout the recruitment process. Negotiate job offers and handle onboarding processes. Bachelor’s degree in human resources, business administration, or a related field. 6 months of experience in recruiting, preferably in a fast-paced environment. Proven track record of successfully filling positions across various levels. Excellent verbal and written communication skills. Strong organizational and time-management abilities. Ability to work independently and collaborate within a team. Immediate availability to join. Skills Applicant Tracking Systems (ATS) Resume Screening Interviewing Sourcing Techniques Networking Negotiation Onboarding Processes Time Management