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Cogent E Services Pvt Ltd
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Telecaller Outbound

Telecaller Outbound

Cogent E Services Pvt Ltd

1 - 31 years

2 Lacs

brookefield bengaluru/bangalore

Posted:1 day ago| Platform: Apna logo

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Skills Required

support chat resolve communication

Work Mode

On-site

Job Type

Full Time

Job Description

A Customer Support Executive acts as the main point of contact between a company and its customers. They handle customer inquiries, complaints, and requests via phone, email, or chat. Their goal is to ensure customer satisfaction and build long-term relationships. They provide accurate information about products and services. They help resolve issues efficiently and professionally. Good communication and problem-solving skills are essential for this role. They often document customer interactions for record-keeping and improvement. They may coordinate with other departments to resolve complex issues. Maintaining a positive and patient attitude is key to success. A Customer Support Executive plays a vital role in improving customer loyalty and company reputation.

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