Telecaller (Fluent in Tamil / Kannada / Telugu)

Job Responsibilities:

• Make outbound calls to potential and existing customers.
• Explain products/services and answer customer queries effectively.
• Maintain customer database and update call records accurately.
• Follow up with leads and ensure timely responses.
• Understand customer needs and provide appropriate solutions.
• Handle customer feedback and resolve basic complaints politely.
• Coordinate with the sales and support teams when needed.
• Achieve daily/weekly call targets and conversion goals.

Candidate Requirements:

• Must be fluent in Tamil, Kannada, or Telugu (any one is required).
• Good verbal communication skills and a confident telephone manner.
• Ability to handle rejection and remain calm under pressure.
• Basic computer knowledge (MS Excel, CRM tools, etc.).
• Positive attitude and a strong work ethic.
• Previous experience in telecalling, telesales, or customer service is a plus.

Job Types: Full-time, Permanent, Fresher

Pay: ₹8,086.00 - ₹22,106.05 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Quarterly bonus

Language:

• Telugu, tamil (Preferred)
• English (Preferred)

Work Location: In person