Posted:1 day ago|
Platform:
On-site
Full Time
Job Title: Customer Support Executive
Location: Bangalore
Shift: Day Shift
Experience: 0–3 years
Language Requirement: English – Versant Level 6
Job Summary
We are seeking a customer-focused Customer Support Executive with strong English communication skills (Versant Level 6) to handle customer queries and provide timely, effective resolutions while ensuring high service quality.
Key Responsibilities
Handle inbound/outbound customer calls, emails, or chats
Resolve customer issues professionally and within SLA
Maintain accurate records of customer interactions
Provide product/service information clearly and confidently
Ensure customer satisfaction and quality standards
Escalate complex issues to the concerned team when required
Required Skills
English communication proficiency (Versant Level 6 mandatory)
Good listening and problem-solving skills
Basic computer knowledge
Customer-oriented attitude
Preferred Qualifications
Graduation in any discipline
Prior customer support or BPO experience is a plus
Work Details
Day shift
Work from office
Job Type: Full-time
Pay: ₹11,099.24 - ₹25,064.80 per month
Benefits:
Work Location: In person
EPIQ INDIA SUPPORT SERVICES LLP
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