Telecaller - English

Key Responsibilities

• Make outbound calls to English-speaking customers and explain products/services clearly.
• Handle inbound calls professionally and resolve customer queries in English.
• Generate leads, follow up regularly, and convert inquiries into appointments or sales.
• Maintain accurate records of calls, leads, and customer interactions in the CRM.
• Understand customer requirements and provide appropriate solutions.
• Achieve daily/weekly call targets and conversion goals.
• Maintain a polite, confident, and customer-friendly communication style.

Requirements

• Excellent communication skills in English (verbal & written).
• Good listening and interpersonal skills.
• Basic computer knowledge and experience with CRM/calling software (preferred).
• Ability to handle customer objections and maintain professionalism.
• Prior experience in telecalling or customer service is an advantage.

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Leave encashment

Application Question(s):

• are you fluent in english?

Work Location: In person