Telecaller cum Office Assistant

Job Description

Job Title: Telecaller cum Office Assistant Location: Fair Light, Miranda Junction, Law College, General Hospital Rd, Thiruvananthapuram, Kerala 695035 Job Type: Full-time Experience: 2-4 (Freshers can apply) Job Summary: We are looking for a dynamic and proactive individual to join our team as a Telecaller cum Office Assistant . The ideal candidate will be responsible for handling inbound and outbound calls, assisting in daily office operations, and ensuring smooth communication with clients and stakeholders. Key Responsibilities:Telecalling Duties: Make outbound calls to prospective customers and leads. Follow up on inquiries and maintain client follow-up records. Explain products/services and respond to customer queries. Maintain a database of customer information. Handle customer complaints professionally and forward to the concerned department if needed. Office Assistant Duties: Assist with administrative and clerical tasks such as filing, documentation, data entry, and photocopying. Manage incoming and outgoing mail. Maintain office supplies and ensure cleanliness and organization of the work area. Schedule meetings and appointments as needed. Support various departments with day-to-day tasks. Requirements: Minimum qualification: 10+2 or Graduate in any stream. Proficient in MS Office (Word, Excel, Email). Good communication skills in [insert languages—e.g., English, Hindi, etc.]. Ability to multitask and prioritize daily workload. Pleasant personality and customer-focused approach. Preferred Skills: Previous experience in telecalling or administrative support is an advantage. Familiarity with CRM or office management software. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person