Posted:4 weeks ago| Platform: Apna logo

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Job Type

Full Time

Job Description

Job Summary:The Telecaller is responsible for making outbound calls to potential or existing customers to promote products or services, generate sales leads, provide information, and maintain customer relationships. The role requires good communication skills, persuasive ability, and a customer-focused attitude. Key Responsibilities:Make outbound calls to customers or prospects to promote products or services. Handle inbound inquiries and provide relevant information. Explain product features, benefits, and offers clearly to customers. Generate leads and follow up with interested customers. Maintain and update customer database with accurate information. Achieve daily and monthly call and sales targets. Handle customer queries, complaints, and feedback in a polite and professional manner. Coordinate with the sales or service team for follow-ups and conversions. Prepare daily call reports and submit to the team leader or manager.

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