Tele sales counsellor (Aurangabad)

Job Title: Tele Sales Counsellor
Location: Aurangabad
Job Type: Full-Time
Department: Sales / Admissions / Counselling
Reporting to: Sales/Admissions Manager

Job Summary:

We are looking for a motivated and energetic Tele Sales Counsellor to join our team. The role involves handling inbound and outbound calls to prospective students/leads, understanding their requirements, and providing accurate information about our courses/services to guide them toward enrolment.

Key Responsibilities:

• Make outbound calls to potential leads and follow up on inquiries.
• Counsel students/clients regarding course details, eligibility, fees, and benefits.
• Convert leads into enrolments by effectively communicating the value proposition.
• Maintain records of calls, leads, follow-ups, and conversions in the CRM/system.
• Handle objections or queries professionally and resolve them promptly.
• Share daily work reports and updates with the reporting manager.
• Collaborate with the marketing and counselling team to improve lead quality and conversion rates.

Key Requirements:

• Minimum qualification: Graduation / 12th Pass
• Proven experience in telesales, academic counselling, or customer service roles.
• Excellent communication and interpersonal skills (English, Hindi, Marathi).
• Basic computer knowledge and comfort with using MS Office tools or spreadsheets.
• Self-motivated and confident.

Preferred Skills:

• Experience in the education or edtech industry is a plus.
• Good negotiation and convincing skills.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Work Location: In person