Tele Marketing Executive

Job Summary

The objective and key responsibilities of a tele marketing executive typically revolve around effective communication and customer interaction

Objective & Kay Responsibilities –

Customer Engagement- Engage with customers over the phone to promote products, services, or offers.

Lead Generation - Identify and qualify potential leads through conversations with customers.

Customer Satisfaction- Address customer queries, concerns, and feedback to ensure satisfaction and loyalty.

Sales Conversion- Convert leads into sales by effectively communicating product benefits and features.

Data Collection- Gather relevant information from customers for future follow-ups or database maintenance.

Product Knowledge-Maintain up-to-date knowledge about the products or services offered by the company to effectively address customer queries and concerns.

Maintain Report- Build rapport and establish a positive relationship with customers to enhance their experience and increase the likelihood of sales.

Handling Objections- Address customer objections or concerns regarding products, pricing, or services in a professional and persuasive manner to overcome barriers to sales.

Recording Information-Accurately record customer information, interactions, and transactions in the company's database or CRM system for future reference and analysis

Meeting Target-Achieve key performance indicators (KPIs) such as call volume, conversion rates, and sales targets set by the company.

Feedback & Reporting-Provide feedback to supervisors regarding customer responses, market trends, and suggestions for improvement. Generate regular reports on call outcomes and performance metrics

Compliance- Adhere to company policies, industry regulations, and ethical standards while interacting with customers and handling their data

Job Types: Full-time, Permanent, Fresher

Pay: ₹8,086.00 - ₹12,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement
• Paid sick time

Work Location: In person