Tele Calling Executive

Job description:

Roles & Responsibilities:

• Handle customer inquiries (calls, emails, and walk-ins) regarding real estate plots and provide prompt and accurate information.
• Explain project details, plot locations, pricing, payment plans, legal documentation, and other related information to prospective customers.
• Assist customers throughout the booking process and guide them on the necessary documentation.
• Build and maintain strong relationships with existing and prospective clients to ensure a high level of customer satisfaction.
• Coordinate with sales, legal, and operations teams to resolve customer queries and issues efficiently.
• Maintain records of customer interactions, feedback, and follow-up actions.
• Support the sales team by arranging site visits, scheduling appointments, and providing backend support when required.
• Keep updated with the latest real estate market trends, project launches, and legal norms related to land and property.

Key Skills & Competencies:

• Good knowledge of real estate plots, land terminology, and basic legal processes.
• Excellent communication and interpersonal skills.
• Customer-oriented mindset with problem-solving abilities.
• Ability to handle multiple tasks and prioritize effectively.
• Basic computer skills (MS Office, CRM software).

Qualifications:

• Graduate in any discipline (preferred).
• Minimum 1 year of experience in customer care/service in the real estate industry with exposure to plots/land sales.

Contact:6384441057
Mail-id: [email protected]

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Provident Fund

Job Types: Full-time, Permanent

Pay: ₹9,073.16 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person