Tele Calling Executive

Job Title: Telecaller
Location: Dombivli, ThaneCompany: Alpha Novaa Aviation Academy

Job Summary:
We are looking for an experienced Telecaller who can handle cold calling, generate walk-ins.If possible then counsel students to convert enquiries into admissions. The candidate must be target driven, confident in counselling, and capable of handling student and parent queries professionally. Prior experience in education or training institute telecalling is mandatory.

Key Responsibilities:
Make outbound cold calls to generate walk-in enquiriesHandle inbound enquiry calls and follow upsCounsel students and parents regarding courses, eligibility, and feesConvert walk-ins into admissions through effective counsellingMaintain daily call reports and follow-up recordsCoordinate with center team to schedule counselling sessionsAchieve daily calling targets and monthly admission targetsSend follow-up messages through WhatsApp and callsMaintain proper communication and professional conduct

Skills Required:
Strong communication and convincing skillsAbility to handle objections and close admissionsConfident, polite, and persuasive personalityTarget oriented and result driven approachBasic computer knowledge including Excel and WhatsApp

Experience:
Minimum 1 year experience in cold calling, telecalling, or counsellingExperience in education, coaching institute, or service industry preferred

Education:
Minimum HSC. Graduate preferred

Working Hours:
Full time, 6 days a week

Salary:
Fixed salary with performance based incentives

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

Experience:

• Cold calling: 1 year (Required)

Language:

• hindi and Marathi (Required)

Work Location: In person