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Role Description

This is a full-time, on-site role for Tele Callers based in Hyderabad. Tele Callers will handle day-to-day communication with potential and existing students or parents, providing them with information about the courses offered. Responsibilities include making outbound calls, addressing inquiries, guiding students through admission processes, and maintaining updated records of interactions. Additionally, Tele Callers will collaborate with the internal team to meet enrollment targets and support overall customer satisfaction.

Qualifications

Excellent verbal communication and interpersonal skills
Ability to handle outbound calls and provide detailed information about services
Customer service orientation and problem-solving abilities
Basic proficiency with computer systems and maintaining records
Ability to work as part of a team and meet assigned targets
Previous experience in telecalling, customer support, or a similar role is an advantage
High school diploma or equivalent, with preference for candidates holding a degree

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