0 - 1 years

1 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

  • Make outbound calls to potential and existing customers
  • Handle inbound customer calls professionally
  • Explain company products/services clearly
  • Generate leads and close sales (if sales role)
  • Answer customer queries and resolve basic complaints
  • Maintain accurate customer records in CRM/system
  • Follow up with customers for feedback, payments, or renewals
  • Achieve daily and monthly call and performance targets
  • Follow company policies and call quality standards

Preferred candidate profile

  • Good communication skills
  • Basic computer knowledge
  • Ability to handle objections and rejection
  • Customer-focused and result-oriented

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