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Tele Caller

Tele Caller

Smartncode

1 - 3 years

1 - 2 Lacs

Hyderabad

Posted:-1 days ago| Platform:

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Skills Required

Telugu Oral Communication Computer Operating Hindi Speaking English Language Excel Data Entry Verbal Communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are hiring a Telecaller for our travel services team to handle customer communication, promote our travel packages, confirm bookings, and most importantly, collect feedback and ratings from customers after service completion. The ideal candidate should have excellent communication skills, a customer-centric attitude, and basic knowledge of the travel industry. Key Responsibilities: Make outbound calls to customers for booking confirmations, follow-ups, and feedback collection. Inform potential and existing customers about our travel packages, offers, and services. Collect ratings and reviews from customers post-trip and maintain a feedback database. Resolve basic customer issues or escalate them to the appropriate department. Maintain detailed records of calls, feedback, and lead status. Build and maintain strong relationships with customers through regular interaction. Meet daily and monthly targets for calls, lead conversions, and feedback ratings. Required Skills and Qualifications: Minimum graduate in any stream. Excellent verbal and oral communication in [Languages English, Hindi, Telugu]. Good listening skills and a polite, professional phone manner. Ability to handle customer objections positively. Basic computer knowledge and comfort with using MS Excel.

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Smartncode

www.smartncode.com

Information Technology

Tech City

50-200 Employees

28 Jobs

Key People

John Doe

CEO
Jane Smith

CTO

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