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VGP UNIVERSAL KINGDOM
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Tele Caller Executive

Tele Caller Executive

VGP UNIVERSAL KINGDOM

2 - 3 years

1 - 2 Lacs

india

Posted:15 hours ago| Platform: GlassDoor logo

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Skills Required

service communication database resolve support crm

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:
We are looking for a Telecaller Executive to handle inbound and outbound calls, engage with customers, explain products/services, and maintain good customer relations. Candidates with 2–3 years of telecalling or customer service experience are preferred, but freshers with good communication skills are also welcome.

Key Responsibilities:

Make outbound calls to prospective customers and handle inbound queries.
Explain company products/services clearly and convincingly.
Maintain customer database and update records after each interaction.
Follow up with potential leads to convert them into customers.
Achieve daily/weekly/monthly targets set by the management.
Provide accurate information and resolve customer queries politely.
Maintain professionalism and a positive attitude on calls.

Requirements:

0–3 years of experience in telecalling, telesales, or customer support (preferred).
Freshers with strong communication skills are also eligible.
Good command of [English/Tamil/Hindi or local language – adjust as per need].
Basic computer knowledge (MS Office, CRM software).
Ability to work under pressure and meet targets.
Positive attitude, patience, and confidence while talking to customers.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Provident Fund

Language:

Hindi (Preferred)
English (Preferred)

Work Location: In person

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