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Tele Caller Executive

0 years

0 Lacs

Posted:11 hours ago| Platform: SimplyHired logo

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Job Description

Job Summary:

We are looking for a Telecaller who can communicate effectively handle outbound/inbound calls, provide information to customers, and generate leads/sales or gather customer feedback as needed.

Key Responsibilities:

  • Make outbound calls to customers/prospects in Hindi.
  • Handle inbound calls and respond to customer inquiries politely and professionally.
  • Explain products/services clearly to customers in Hindi.
  • Generate leads, schedule appointments, or close sales based on the campaign.
  • Maintain call records, update customer databases (CRM), and prepare reports.
  • Follow up with customers for feedback and support.
  • Meet daily/weekly/monthly calling targets.

Requirements:

  • Must be fluent in Hindi. Knowledge of other languages (Tamil/English) is an added advantage.
  • Excellent verbal communication and listening skills.
  • Basic computer knowledge and typing skills.
  • Positive attitude and customer-centric approach.
  • Minimum qualification: 10th/12th Pass or Any Degree.
  • Prior experience in telecalling/customer service is preferred, but not mandatory.

Job Types: Permanent, Fresher

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Supplemental Pay:

  • Yearly bonus

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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