Tele Caller Executive

0 years

2 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

● Monitor and manage customer inquiries received via CRM software, social media

platforms, official email, and other channels.

● Make outbound calls to leads, prospects, and existing customers as part of

campaigns or follow-ups.

● Handle inbound calls from customers to address inquiries, provide

product/service information

● Update and maintain accurate customer records and interactions in the CRM

system

● Support the sales or service team by categorizing and qualifying leads

● Gather customer feedback and relay insights to the relevant departments.

● Maintain professionalism and courtesy at all times, ensuring a positive customer

experience.

Job Type: Full-time

Pay: ₹20,000.00 - ₹22,000.00 per month

Work Location: In person

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