Posted:1 week ago|
Platform:
On-site
Full Time
● Monitor and manage customer inquiries received via CRM software, social media
platforms, official email, and other channels.
● Make outbound calls to leads, prospects, and existing customers as part of
campaigns or follow-ups.
● Handle inbound calls from customers to address inquiries, provide
product/service information
● Update and maintain accurate customer records and interactions in the CRM
system
● Support the sales or service team by categorizing and qualifying leads
● Gather customer feedback and relay insights to the relevant departments.
● Maintain professionalism and courtesy at all times, ensuring a positive customer
experience.
Job Type: Full-time
Pay: ₹20,000.00 - ₹22,000.00 per month
Work Location: In person
Mayvent Management pvt ltd
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