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0 years

2 Lacs

Posted:6 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Answer incoming calls and respond to customer queries regarding games, packages, timings, and events.
  • Make outbound calls to follow up on leads or promote special offers and events.
  • Manage and confirm bookings using the internal reservation system.
  • Provide accurate information about services, pricing, and promotions.
  • Maintain records of customer interactions and update booking logs.
  • Coordinate with the operations team to confirm availability and schedules.
  • Resolve customer concerns in a professional and timely manner.
  • Provide excellent customer service to enhance customer satisfaction.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift

Language:

  • Hindi (Required)
  • English (Required)

Work Location: In person

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