Tele Caller Executive

Foreign Dekho

0 years

1 - 2 Lacs

Egmore, Chennai, Tamil Nadu

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

Sales Customer service English In-person

Work Mode

On-site

Job Type

Full Time

Job Description

Make outbound calls to prospective clients to promote visa services.
Handle inbound queries related to visa processes and documentation
Explain various visa categories (tourist, student, work, etc.) and eligibility criteria to potential clients.
Answer questions regarding application procedures, timelines, and fees.
Maintain and update client database with accurate contact details and follow-up status.
Follow up on leads through calls, emails, or messages in a timely manner.
Book consultations and appointments for interested clients with the visa experts or counselors.
Record client feedback and report daily/weekly call performance to the manager.
Escalate unresolved or complex queries to senior team members.
Assist clients with the list of required documents and guide them on initial steps of application.
Work towards achieving daily and monthly call targets and conversion goals
Stay updated with the latest visa rules, embassy regulations, and country-specific updates

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

Day shift

Supplemental Pay:

Performance bonus

Language:

Hindi (Preferred)
English (Preferred)

Work Location: In person

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