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Tele Caller Executive

Tele Caller Executive

fly2infinity

2 years

1 Lacs

shiliguri west bengal

Posted:4 days ago| Platform: SimplyHired logo

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Skills Required

crm software customer service english microsoft office 12th pass computer skills in-person communication skills negotiation

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

We are looking for a motivated and enthusiastic Telecaller to join our team. The candidate will be responsible for generating leads, explaining products or services, handling customer inquiries, and maintaining good customer relationships through effective communication.

Key Responsibilities

Make outbound calls to potential customers and generate leads.
Answer incoming calls and resolve customer queries.
Explain products/services clearly and convincingly.
Maintain customer databases and update information accurately.
Follow up with customers to close sales or gather feedback.
Achieve daily/weekly/monthly targets set by the team leader/manager.
Handle customer objections professionally.
Maintain a positive, friendly attitude while interacting with customers.
Prepare and share daily call reports.

Skills & Qualifications

Minimum qualification: 12th pass / Graduation (preferred).
Good communication skills in English, Hindi, Nepali.
Basic computer knowledge (MS Office, CRM tools preferred).
Ability to handle pressure and meet targets.
Strong persuasion and negotiation skills.
Customer-focused attitude.

Experience

0–2 years of experience in telecalling, telesales, customer service, or a similar role in (Insurance background).
Computer basic knowledge .
Freshers with good communication skills are welcome.

Work Environment

Job Type: Full-time (Office).
Salary: 10,000 TO 12,000 + incentives

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person

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