Posted:4 hours ago|
Platform:
On-site
Full Time
Job Description: Telecaller / Telemarketing Executive
Location: Ahmedabad
Department: Sales / Customer ServiceEmployment Type: Full-time
Job Summary
We are seeking a motivated and confident Telecaller to join our team. The ideal candidate will be responsible for making outbound calls, handling customer inquiries, generating leads, and supporting the sales team in achieving targets.
Key Responsibilities
· Make outbound calls to potential or existing customers to inform them about products or services.
· Understand customer requirements and offer suitable products or solutions.
· Maintain and update customer databases (CRM) regularly.
· Follow up on leads and ensure high levels of customer satisfaction.
· Handle customer queries, complaints, and feedback professionally.
· Meet daily and weekly call and conversion targets.
· Collaborate with the sales and marketing teams for lead management.
Required Skills & Qualifications
· Minimum qualification: 12th pass / Graduate in any discipline.
· Proven experience as a Telecaller, Telesales Representative, or similar role preferred.
· Excellent communication and interpersonal skills.
· Ability to handle rejection and remain motivated.
· Basic computer knowledge and familiarity with CRM systems.
· Good command of English, Gujarati and Hindi.
Benefits
· Attractive salary and performance-based incentives.
· Training and career growth opportunities.
· Supportive and positive work environment.
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
EarthLink Technologies Pvt Ltd.
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